Inside Parts Salesperson
Posted on: November 20, 2023
Are you a highly motivated and knowledgeable salesperson with a
passion for heavy-duty trucks and their components? Do you possess
a strong understanding of truck parts and accessories, coupled with
excellent communication skills? If so, we have an exciting
opportunity for you! Boyer Trucks - A Transwest Company is seeking
a dedicated Heavy Duty Truck Parts Salesperson to join our dynamic
As a Heavy Duty Truck Parts Salesperson, you will be at the
forefront of driving our truck parts sales to new heights. Your
primary responsibility will be to build strong relationships with
existing and potential customers within the trucking and
transportation industry. Through your expertise in heavy-duty truck
parts, you will assist customers in finding the right components to
meet their specific needs. Your dedication to delivering
exceptional customer service will be instrumental in expanding our
customer base and achieving sales targets.
We offer a full benefits package for eligible employees
Medical, Dental, Life, and Disability Insurance
401(K) with company match following your one-year anniversary
HSA match up to $800 per year
Paid Time Off, Sick Time, and 6 Company Paid Holidays
And an Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
Provide elite customer service by assisting customers promptly and
courteously with their purchases and efficiently processing of
Greet and receives customers in a welcoming manner.
Listen, exhibit energy and project a genuine willingness to
Effectively communicate with clientele to ensure objective, ask
pertinent open-ended questions and provide information to assist
Effectively communicate with technicians and retail customer to
ensure correct part is ordered.
Provide prompt, courteous and accurate service to customers
Drives sales through engagement of customers, suggestive selling,
and sharing product knowledge.
Be processed focus and record departmental data; i.e. lost
Answer telephones professionally and pleasantly.
Follow-up on customer orders and resolve problems to the customer's
Communicate often and timely with customer and associates.
Communicate, resolve problems, handle conflict and make effective
Effectively communicate to customers any relevant policies and/or
procedures regarding purchases, returns, credit terms, etc.
Directs customers through the facility by escorting them.
Maintain familiarity with all inventory products and merchandising
programs and ordering systems.
Data entry and retrieval on computer system, including entering of
customer orders, branch transfers, obtain quotation information,
inventory information, pricing.
Utilize and maintain parts technical resources with most current
Understand dealership credit policies.
Set an example of professionalism and positive attitude including a
neat, orderly, safe work environment.
Assist in maintaining acceptable appearance and safe of facility,
straightening, cleaning counter area and retail zone
All other duties as assigned by the manager.
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Activities require a full range of body motion including handling
and lifting, manual and finger dexterity and eye-hand
The position may require standing, balancing, bending or stooping
for prolonged periods of time.
Occasionally lifts and carries items weighing up to 80 pounds.
The position requires corrected vision and hearing within normal
Requires the ability to work under stressful conditions or
Require lift trucks certification and basic knowledge of
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
High school diploma or equivalent.
Valid Driver's License and MVR in good standing.
Direct industry experience selling medium and heavy-duty truck
parts, automotive, or RV through distribution and/or directly to
the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and
Excellent verbal and communication skills.
Provide outstanding customer service.
Ability to understand vague and implicit instructions and react
favorably in all work situations.
They must be mentally adaptable and flexible in dealing with a
variety of people and may be frequently called upon to handle
Able to resolve problems, handle conflict and make effective
decisions under pressure. They must have a long attention span in
order to listen to people, perceive the real problems and bring
issues to a successful conclusion.
Have the ability to give, receive and analyze information,
formulate work plans, prepare written materials and articulate
goals and action plans.
They must be able to understand people and be able to communicate
effectively with them.
Ability to successfully complete a General Abilities Assessment and
pass post-offer background check, physical and drug screening.
Compensation Range: $23.00 - $31.00
Bonus Eligibility: Yes
Reports To: Parts Manager
Shift: 1st & 2nd
Closing Date: Open until filled
Date Posted: 10/17/2023
All qualified applications will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran.
Keywords: Transwest, Minneapolis , Inside Parts Salesperson, Sales , Savage, Minnesota
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