Patient Services Representative - Immediate Care CWP - Empire

Company: Carle Foundation Hospital
Location: Minneapolis
Posted on: May 27, 2023

Job Description:

* Coordinates and participates in a variety of duties associated with daily clinic preparation process including: patient identification, patient check in/out, charge posting, cash management, patient appointment scheduling, patient registration and account set-up, phone calls.* Competent in telephone system, takes and delivers messages to physicians, nurses and others. Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner. Distributes all messages according to practice communication standards.* Serves as a role model by conducting self in a responsible, professional manner.* Manage all incoming patient care requests related to in-basket activities, referrals, work que activity, and incoming telephone calls.* Proficient with insurance coverage rules. Proficient with coverage and rules that apply to eligibility, network coverage, and benefits.* Successful completion of mandatory insurance training and ongoing competency refreshers.* Competent to initiate and secure prior authorizations as needed.The Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.

Keywords: Carle Foundation Hospital, Minneapolis , Patient Services Representative - Immediate Care CWP - Empire, Sales , Minneapolis, Minnesota