Optical Sales Associate - Mankato, MN

Company: Shopko Optical
Location: Mankato
Posted on: May 27, 2023

Job Description:

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.Enjoy on-the-job training and certification opportunities as well a comprehensive benefits package including medical, dental, and vision plans, 401K with match, and paid time off.Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-Time or Part-time Optician to join our team in Mankato, MN!No experience necessary, On the job training provided.POSITION SUMMARY:Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.Taking Care of our teams who take Care of our PatientsCompetitive Wages & Sales incentives401KVolunteer Time OffSick PayHealth & Wellbeing BenefitsVoluntary/Cafeteria OfferingsEmployee Assistance ProgramOn the Job Training & CertificationTeammate Recognition ProgramDUTIES AND RESPONSIBILITIES:CUSTOMER SERVICEProvide excellent customer and patient service according to company and store standardsAnalyze patient eyewear needsRecommend specific lenses, lens coatings and frames to satisfy patient needsAssist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptionsOrder and dispense eyewear accurately and professionallyAssist patients with proper frame repairs and adjustmentsShow patients how to insert, remove and care for their contact lensesAssist Optometrist with case histories and screenings BUSINESS AND OPERATIONAL STANDARDSMaintain a complete knowledge of third-party plans and claimsExplain promotions and special lens offerings to patients and customersBalance accountsPrepare work orders containing specific instructions for Optical LabProcess medical billing informationEnsure proper merchandising of frame inventoryMINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:High School Graduate or equivalentMaintain license as required by stateTo become Certified, teammate must complete Shopko OCE Certification requirements and calendar modulesPrevious experience in an office and/or optical dispensing is preferredAble to handle multiple customer interactions/phone calls at a timeAble to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensingESSENTIAL FUNCTIONS & WORK REQUIREMENTS:Ability to effectively communicate at all levels within the organization through written and two-way verbal communicationAble to read and write at a high school graduate levelAble to sit or stand for extended periods of timeAble to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)Ability to lift 10 to 20 poundsAbility to see (Near, Distance, Color, and Depth Perception)Manual and finger dexterity, as well as hand/arm steadinessAbility to grip and hold itemsGood eye and hand coordinationAble to operate a cash register, various optical equipment and toolsAble to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlinesAble to travel independently to support Company objectives and personal developmentThese statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

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