Pharmaceutical Sales Customer Engagement, Neuro/Psych/LTC - Minneapolis, MN
Company: Otsuka Pharmaceutical
Location: Minneapolis
Posted on: January 27, 2023
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Job Description:
Otsuka America Pharmaceutical, Inc. has launched a new customer
engagement approach designed to better meet patient, caregiver and
HCP expectations in an evolving healthcare environment. The new
model is built around where patients get their care, with the
intent to better serve patients, caregivers, and healthcare
providers, delivering a higher quality experience.The "ecosystem
approach" creates a unified focus among account management, field
medical, patient access and market access to engage local
healthcare systems and identify opportunities to improve the
patient experience. Through this matrix model, customers will now
experience more coordinated and seamless care to bridge care
gaps.In Otsuka's evolved customer engagement model, a Health
Science Advisor (HSA) on the PBA Team will engage HCPs in both the
specialty and healthcare organization setting, including but not
limited to, LTCs, SNFs, and TBI clinics through in-person, virtual
and digital channels offering expanded expertise regarding PBA and
the first and only approved therapy in the US for this
condition.Otsuka is driving customer engagement quality,
accountability, and cohesion between patients and healthcare
providers. Ultimately, it is all about putting customers at the
center of everything we do.In this role, the HSA will report
directly to the respective Ecosystem Lead, coordinating with
cross-functional colleagues in Field Medical, Market Access, and
Reimbursement Support under appropriate guardrails. This individual
will serve as the main point of contact/connection to healthcare
provider (HCP) customers and should have a wide breadth of
expertise (e.g. able to address complex on-label information based
on approved content).Working with your Ecosystem Lead and Senior
Business Director, the HSA will analyze sales and market trends to
effectively identify business opportunities in your territory and
develop and execute a territory specific business plan.Job
DescriptionAn HSA conducts proactive outreach to HCPs on topics
such as:
Keywords: Otsuka Pharmaceutical, Minneapolis , Pharmaceutical Sales Customer Engagement, Neuro/Psych/LTC - Minneapolis, MN, Sales , Minneapolis, Minnesota
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