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Inside Sales Representative

Company: Great Northern Equipment Distributing, Inc
Location: Renville
Posted on: August 7, 2022

Job Description:

K & M Manufacturing Co., which began as K&M Manufacturing and Repair, was founded in 1958. Our first products were simple toolboxes and steps designed to make a farmers work easier and more productive in the field. In the early 60's K&M expanded the product line to include replacement tractor seats.
From there, the product line has continued to grow to more than 2,500 innovative products like seats, suspensions, steps, mirrors, floor mats, cab foam kits, warning light systems, tool boxes, weight boxes and many more items. Our products are custom built for Allis Chalmers, Case IH, David Brown, Ford, International Harvester, John Deere, Kubota, Massey Ferguson, Minneapolis Moline, New Holland, Oliver White, Steiger and Versatile tractors and mowers.
The size of K&M has grown to over 32,000 square feet of production space and over 40,000 square feet of warehouse space for materials and finished products.
Why Choose K&M?
Industry leading benefits
Excellent work/life balance
Opportunity for internal growth and employee advancement
Check out us out here: https://www.tractorseats.com/t-careers.aspx
Basic Function: Our Inside Sales Representative is responsible for selling and servicing all K&M products to businesses and industrial establishments through a trouble-free sales process. Associates need to be able to take customer orders via telephone and email, as well as answer and/or attempt to resolve any customer issues that may appear.
Essential Functions:
Establishes and services lists of prospective customers, based on information from ad inquiries, trade shows, direct mail responses, card deck leads, aged leads, dealer resellers, business directories, websites, and other sources.
Makes outbound, lead and follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services.
Answers inbound sales lead calls to convert calls into sales.
Services technical and business objections of customers.
Emphasizes salable features, quotes prices and credit terms, and prepares sales orders.
Estimates date of delivery to customer, based on knowledge of K&M's production and delivery schedules.
Builds and maintains customer relationships.
Enters new customer data and maintains current customer database.
Works with outside sales representatives to keep account activities and literature up to date.
Investigates and resolves customer problems with deliveries.
Answers and solves customer inquiries regarding web site and orders placed via the web.
Coordinates drop shipments between customer and vendor.
Performs related work as apparent or assigned.
Attends training as directed by K&M.
Secondary Functions:
Tracks stock levels.
Facilitates customer returns according to established processes.
Required to follow all K&M safety procedures and policies.
Performs all other duties as apparent of assigned.
Qualifications and Experience:
Required
High school diploma or equivalent and one-year related experience and/or training.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
To perform this job successfully, an individual should have knowledge of ERP software (Made to Manage); MS Excel, MS Outlook, MS PowerPoint, and MS Word software.
Speak, write, and read English.
Preferred
Associates degree (A.A.).
E-commerce experience.
Agriculture or construction equipment industry experience.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently required to sit, use hands to handle objects, talk and hear.
Frequent wrist and/or hand movement is required.
Must occasionally lift and/or move up to 40lbs.
Occasionally required to stand, walk, and reach with hands and arms.
Specific vision abilities required include close vision, distance vision, peripheral vision depth perception and the ability to adjust focus.
Travel: Travel locally with outside sales 3-4 times annually.

PI185652226

Keywords: Great Northern Equipment Distributing, Inc, Minneapolis , Inside Sales Representative, Sales , Renville, Minnesota

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