Customer Service Representative

Company: System One
Location: Minneapolis
Posted on: January 16, 2022

Job Description:

Customer Service Representative
Minneapolis, MN
System One is currently seeking a Customer Service Representative on a 12-month contract position located in Minneapolis, MN.
This position will be with our client, a utility holding company serving more than 3.3 million electric customers and 1.8 million natural gas customers.
Customer Service Representative Responsibilities:
HomeSmart MN contact center - Resources will handle current call volumes
Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services
Ability to learn about a variety of products
Also may require research skills to troubleshoot customer problems
Ability to incorporate constructive feedback
Customers may be internal or external with requests of varying degrees of complexity
Customer Service Representative Requirements:
High School Diploma or GED
Must have strong interpersonal, customer service and communication skills as well as a good analytical ability
Experience with MS Office helpful
Duration: 12-months
Location : Minneapolis, MN
Pay Rate : $17.98/hr.

Keywords: System One, Minneapolis , Customer Service Representative, Sales , Minneapolis, Minnesota