Xfinity Sales Associate, Territory
Company: comcast
Location: Minneapolis
Posted on: February 25, 2021
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Job Description:
Job DescriptionJob Summary Responsible for the promotion and
sale of Comcast products and services to include video, high-speed
internet, voice and XFINITY Home. The primary focus is on
increasing connect volume in assigned territories through sales to
former customers to win them back. Develops a foundational
knowledge of Comcast's products and services, improves sales skills
and learns how to maximize sales through effectively working
assigned turf. Job Description Core Responsibilities * Demonstrate
a strong understanding of Comcast products, promoting and selling
offerings to individual customers by knocking every door within
assigned territory. Displays familiarity with features, benefits,
product differences, pricing and campaigns for video, high-speed
internet, voice and XFINITY Home. * Communicates and develops
rapport with customers. Evaluates individual customers' existing
and potential product needs and make recommendations. Increases
customer understanding of Comcast products and pricing models as
well as competitive advantage over other service providers.
Evaluates competitive offers and frames response to show the
benefits of Comcast. * Possesses basic knowledge of selling
techniques and turf management; shows confidence in selling
ability. Creates and executes basic sales plans with minimal
assistance. * Displays basic time management and organizational
skills. * Meets and exceeds sales goals as established by local
market. Under minimal supervision, establishes and organizes daily
sales activities. Generates business through established and
approved methods of lead generation. Implements effective sales
closing techniques to ensure product installation goal is achieved.
* Develops and demonstrates record of success in residential
canvassing sales environment with emphasis on business to consumer
sales. * Displays thorough understanding of video, high-speed
internet, voice services and XFINITY Home. * Possesses strong
communication, organizational, people and customer service skills.
* Establishes strong technical capability (computer knowledge,
billing system, databases). * Must meet the physical requirements
of the job including, but not limited to, the ability to walk
and/or travel door-to-door for considerable distances in all types
of weather conditions. * Where applicable, obtain and maintain any
credentials and/or licenses necessary to sell and/or design alarm
systems as required by law. * Consistent exercise of independent
judgment and discretion in matters of significance. * Regular,
consistent and punctual attendance. Must be able to work nights and
weekends, variable schedule(s) and overtime as necessary. * Other
duties and responsibilities as assigned. Employees at all levels
are expected to: * Understand our Operating Principles; make them
the guidelines for how you do your job. * Own the customer
experience - think and act in ways that put our customers first,
give them seamless digital options at every touchpoint, and make
them promoters of our products and services. * Know your stuff - be
enthusiastic learners, users and advocates of our game-changing
technology, products and services, especially our digital tools and
experiences. * Win as a team - make big things happen by working
together and being open to new ideas. * Be an active part of the
Net Promoter System - a way of working that brings more employee
and customer feedback into the company - by joining huddles, making
call backs and helping us elevate opportunities to do better for
our customers. * Drive results and growth. * Respect and promote
inclusion & diversity. * Do what's right for each other, our
customers, investors and our communities. Disclaimer: * This
information has been designed to indicate the general nature and
level of work performed by employees in this role. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities and qualifications. Comcast is an
EOE/Veterans/Disabled/LGBT employer. Education Some High School
Coursework Relevant Work Experience 2-5 Years Base pay is one part
of the Total Rewards that Comcast provides to compensate and
recognize employees for their work. Most sales positions are
eligible for a Commission under the terms of an applicable plan,
while most non-sales positions are eligible for a Bonus.
Additionally, Comcast provides best-in-class Benefits. We believe
that benefits should connect you to the support you need when it
matters most, and should help you care for those who matter most.
That's why we provide an array of options, expert guidance and
always-on tools, that are personalized to meet the needs of your
reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.
Keywords: comcast, Minneapolis , Xfinity Sales Associate, Territory, Sales , Minneapolis, Minnesota
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