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Logistics Representative

Company: Globaltranz
Location: Minneapolis
Posted on: February 15, 2018

Job Description:

POSITION SUMMARYThe Logistics Representative will be the primary point of contact for customers and independent freight carriers. They are well versed in the freight brokerage market and will successfully assess client needs, coordinate and manage customers--- shipping activities through entire life cycle, create and implement efficient, cost-saving solutions for their transportation and supply chain requirements while preserving and cultivating carrier relationships. The logistics Representative will effectively utilize--GlobalTranz systems, services, and offerings to achieve departmental margins and goals while providing best in class service to our customers. (Please note this position is currently located in Woodbury MN. The office will be moving to the downtown Minneapolis area at the end of February 2018)

Essential Job Functions:

  • Develop, grow and optimize partnerships with GlobalTranz customers and carriers to maximize growth opportunities, and achieve departmental margins/goals partnering with team members and other departments to ensure customer needs are met; carrier relationships are optimized and opportunities for organic growth are targeted.

  • Determine optimal shipping methods for customer by collecting pertinent information via phone and email, negotiating rates with carriers to meet transportation needs and communicating options with customer.

  • Build load requests by accurately and efficiently entering customer data and shipping information into carrier websites,--GlobalTranz proprietary systems, McLeod or Spot Quote.

  • Provide ---best in class service--- to customers by following--GlobalTranz Core Values, promptly responding to inquiries, satisfying expectations, and communicating through entire life-cycle of project.

  • Prepare accurate bills of lading, shipment documents, customer billing documents, and other requested documents using Excel, Word and--GlobalTranz proprietary software.

  • Comply with--GlobalTranz onboarding process for all new account assignments, maintain up-to-date customer records using Excel, Word, and--GlobalTranz proprietary software and share information with key stakeholders to provide seamless logistics services to--GlobalTranz customers

  • Provide accurate and detailed descriptions of customer needs to our IT team to contribute to the continued state-of-the-art systems and innovation that set--GlobalTranz apart from our competitors.

  • Manage and monitor business after hours as needed

    Work Environment:

    • Energetic office setting with many people working on the phone and computers in an open environment.


      • Fluent Technology Skills (Excel, Word, PC, email, internet): Use computer to enter access or retrieve date, and navigate through multiple systems. Ability to learn new technology easily.

      • Sound Verbal and Written communications skills: Demonstrated ability to effectively communicate in person, via phone and email.

      • Attention to Detail: Demonstrates ability to accurately manage numbers, names and thoroughly complete work tasks.

      • Effective Multitasking Abilities: Demonstrates ability to manage multiple processes simultaneously.

      • Proficient Interpersonal Skills: Ability to work professionally and effectively with a diverse group of individuals, internally and externally.

      • Adept Negotiating skills: Ability to negotiate rates with carriers to preserve favorable status and provide mutual satisfaction to both carrier and customer.

      • Practical Decision Making and Problem Solving: Ability to make sound decisions by analyzing information and evaluating results to choose the best solution to solve problems.

      • Comprehensive Math Skills: Must be fluent calculating weight, dimensions, distances, currency and other basic math functions.

      • Geographical Knowledge: Must be familiar with the location of each state and major city in the U.S.

      • Dependability: Being part of the LPS team requires being reliable, responsible and fulfilling obligations.

      • Ability to work on phone and computer for extended periods of time and outside of standard business hours when necessary.

        Education and Experience:

        • High School Required. College degree preferred (equivalent experience may be considered in lieu of college degree)

        • 3+years of experience brokerage, pricing and sourcing Full-Truckload and Partial shipments

        • 3PL Transportation industry experience preferred

          Keywords: Globaltranz, Minneapolis, Logistics Representative, Professions, Minneapolis, Minnesota

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