Associate Tech Support Analyst - Chaska, MN

Company: Optum
Location: Chaska
Posted on: June 2, 2025

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start -Caring. Connecting. Growing together.
Primary Responsibilities:

Be part of a 7--24 team that operates and monitors critical electrical, mechanical and fire/life safety systems within an Optum Technology's enterprise data center
Monitor and operate Siemens Building Management System (BMS)
Troubleshoot issues to help ensure 100% uptime
Perform recurring maintenance on data center mechanical and electrical assets, posting results to INFOR Computer Maintenance Management System (CMMS)
Be able to work independently and with a team managing multiple priorities and interruptions
Communicate regularly with peers on shift and project turnovers and on operational changes
Suggest improvements in the quality, integrity, and efficiency of operations
Use Service Now change management for creation of change control and incident records
Use computer-based Microsoft Operating Systems
Demonstrate excellent written and verbal communication skills for discussion of technical matters
Generally, work is self-directed and not prescribed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

High School Diploma / GED (or higher)
1+ years of experience maintaining safety regulation policy
Ability to lift and carry 40 pounds
Ability to sit and stand for long periods of time, climb ladders, walk on catwalks and be comfortable working in elevated positions on lifts and platforms
Ability to adapt to temporary shift schedule changes required to deal with absences of peers -

Preferred Qualifications:

2+ years of experience operating key electrical assets, including Uninterruptible Power Supplies (UPS), Automatic Transfer Switches (ATS), Power Distribution Units (PDU) or Generators
2+ years of experience operating key mechanical assets, including Chillers, Cooling Towers, Water Treatment Systems, Computer Room Air Conditioners (CRAC), Pumps, Sumps or Leak Detection Systems
2+ years of experience using key Fire/Life Safety Systems (FLS), including Very Early Smoke Detection Apparatus (VESDA) and Pre-action Sprinkler Systems
2+ years of experience operating and manipulating Variable Frequency Drives (VFD) and Programmable Logic Controllers (PLC)
2+ years of experience working with building automation (Siemens) operating mechanical equipment
Understanding of water treatment in regard to process cooling water
Experience working with CMMS (computer maintenance management software) program to complete preventive maintenance work orders
MN journeymen electrical license or the ability to attain one
MN Low Pressure Boilers license
Ability to learn mechanical and electrical systems within the data center

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The salary range for this role is $28.61 -to $56.06 -per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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#RPO #RED

Keywords: Optum, Minneapolis , Associate Tech Support Analyst - Chaska, MN, Professions , Chaska, Minnesota