Help Desk Support
Location: Minneapolis
Posted on: October 29, 2024
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Job Description:
Provide helpdesk support for IT hardware, software, network, and
operating system problems by answering calls from users and
performing troubleshooting over the phone. Perform password resets.
Test and install hardware/software. Identify threats to information
security. Collect and process forms for remote access, new users,
and application users.
Duties/Responsibilities:
? Oversee the daily performance of computer systems.
? Answer user inquiries regarding computer software or hardware
operation to resolve problems.
? Enter commands and observe system functioning to verify correct
operations and detect errors.
? Set up equipment for employee use, performing or ensuring proper
installation of cables, operating systems, or appropriate
software.
? Install and perform minor repairs to hardware, software, or
peripheral equipment, following design or installation
specifications.
? Maintain records of daily data communication transactions,
problems and remedial actions taken, or installation
activities.
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
veteran status.
Keywords: , Minneapolis , Help Desk Support, Professions , Minneapolis, Minnesota
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