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Spanish Business Analyst

Company: ACS Solutions
Location: Minneapolis
Posted on: January 16, 2022

Job Description:

Location - Bloomington, MNDuration - 6 Months (Possible extension)Tentative Start Date - ASAPRole/Title - Business AnalystTravel/Commute - Remote to start, however partial onsite after Covid Job Description - Summary:

  • Document and identify gaps in IT and business processes through process mapping to illustrate current and future state.
  • The analyst will also be required to map processes to Salesforce capabilities.
  • Requires fluency and experience with Central and Latin American business teams. Education/ Experience:
    • Minimum Bachelor's degree.
    • 8+ years' experience.
    • Fluent in English and Spanish.
    • Experience mapping processes to Salesforce.
    • Experience with North America and Latin America business team.
    • Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline.
    • Experience in Information Technology preferred. Skills and Competencies:
      • Ability to quickly learn organizational structure, business strategies and processes.
      • Knowledgeable on business process modeling, process mapping. Capable of writing clear and well-structured business requirements documents.
      • Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use.
      • Ability to resolve minor conflicts/issues using different tactics for prior to escalation.
      • Work with team members to understand the needs of the project.
      • Strong verbal and written communication skills.
      • Strong facilitation and presentation skills. Major Job Duties and Responsibilities:
        • Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate.
        • Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting, and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations.
        • Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps.
        • Assess, research, analyze and document sponsor/stakeholder needs.
        • Supports the Project Manager in planning, executing, controlling, and closing phases.
        • Develop and maintain strong relationship with business partners and internal/external team members.
        • Identify issues and escalates/manages resolution as required.
        • Coordinates and provides support to the business with the process implementation.
        • Perform other duties as assigned. Top 3 skill sets
          • Business process mapping
          • Experience in Salesforce
          • Leading users through significant system transformation - Strong people skills in guiding others.

Keywords: ACS Solutions, Minneapolis , Spanish Business Analyst, Professions , Minneapolis, Minnesota

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