Distribution Admin

Company: Bulkreefsupply.com
Location: Minneapolis
Posted on: April 10, 2021

Job Description:

Who is Bulk Reef Supply? BRS is the clear #1 e-commerce retailer in an a rapidly growing enthusiast market. We are fast pace organization that strives to maintain the fun nimble pace of a smaller origination while providing the resources, capabilities, opportunities and aggressive goals of a larger organization.
General Description This position will be responsible for professional efficient first point of contact for customers, ensuring they receive a first-class service while optimizing sales opportunities. Support the sales activities of BRS Distribution, ensuring all information & processes are effective and accurate. Primary Responsibilities

• Existing Account Growth & Management
  • Leveraging the CRM (Hubspot) to prioritize outbound communications to drive sales
  • Assist in the creation of promotions and marketing campaigns to communicate value to dealer group
  • Manage Will Call and non-Brick & Mortar account initiatives
  • Wholesale Customer Support
    • Provides support for Distribution customers utilizing CRM (Hubspot) as primary communication means
    • Provide administrative support to the BRS Distribution Team, ensuring all processes are implemented effectively and standards of performance attained
    • Answers questions from Distribution customers on various aspect of product lines, pricing or related questions by providing targeted industry or product knowledge
    • Order Process
      • Assists Distribution customers with order selection, shipping estimates, returns and refunds
      • Creates quotes and coordinates freight for wholesale orders
      • Manages the customer order process, changes or returns according to department policies and procedures to include credits when applicable
      • Post-Sales
        • Solve order related issues for Distribution customers
        • Carry out a daily review of all outstanding sales orders, ensuring all orders are actioned as per schedule
        • Maintain an accurate database of customer information within the CRM Work Experience and Abilities Requirements:
          • Strong interpersonal, written and oral communication skills. -- Organized, detail oriented and ability to concentrate on fine detail with interruptions.
            • Thrive in a self-directed/motivated entrepreneurial environment.
            • Demonstrated ability for planning, organizing and managing projects to meet deadlines.
            • Working knowledge of Microsoft Office Suite.
            • Demonstrate ability to interpret and solve tactical problems, resolving problems and issues from experience or using a variety of resources.
              
              

Keywords: Bulkreefsupply.com, Minneapolis , Distribution Admin, Professions , Minneapolis, Minnesota