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Distribution Admin

Company: Bulkreefsupply.com
Location: Minneapolis
Posted on: April 10, 2021

Job Description:

Who is Bulk Reef Supply? BRS is the clear #1 e-commerce retailer in an a rapidly growing enthusiast market. We are fast pace organization that strives to maintain the fun nimble pace of a smaller origination while providing the resources, capabilities, opportunities and aggressive goals of a larger organization.
General Description This position will be responsible for professional efficient first point of contact for customers, ensuring they receive a first-class service while optimizing sales opportunities. Support the sales activities of BRS Distribution, ensuring all information & processes are effective and accurate. Primary Responsibilities

  • Existing Account Growth & Management
    • Leveraging the CRM (Hubspot) to prioritize outbound communications to drive sales
    • Assist in the creation of promotions and marketing campaigns to communicate value to dealer group
    • Manage Will Call and non-Brick & Mortar account initiatives
    • Wholesale Customer Support
      • Provides support for Distribution customers utilizing CRM (Hubspot) as primary communication means
      • Provide administrative support to the BRS Distribution Team, ensuring all processes are implemented effectively and standards of performance attained
      • Answers questions from Distribution customers on various aspect of product lines, pricing or related questions by providing targeted industry or product knowledge
      • Order Process
        • Assists Distribution customers with order selection, shipping estimates, returns and refunds
        • Creates quotes and coordinates freight for wholesale orders
        • Manages the customer order process, changes or returns according to department policies and procedures to include credits when applicable
        • Post-Sales
          • Solve order related issues for Distribution customers
          • Carry out a daily review of all outstanding sales orders, ensuring all orders are actioned as per schedule
          • Maintain an accurate database of customer information within the CRM Work Experience and Abilities Requirements:
            • Strong interpersonal, written and oral communication skills. -- Organized, detail oriented and ability to concentrate on fine detail with interruptions.
              • Thrive in a self-directed/motivated entrepreneurial environment.
              • Demonstrated ability for planning, organizing and managing projects to meet deadlines.
              • Working knowledge of Microsoft Office Suite.
              • Demonstrate ability to interpret and solve tactical problems, resolving problems and issues from experience or using a variety of resources.

Keywords: Bulkreefsupply.com, Minneapolis , Distribution Admin, Professions , Minneapolis, Minnesota

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