Help Desk Analyst I
Company: Robert Half
Location: Chanhassen
Posted on: April 11, 2021
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Job Description:
Ref ID: 02300-0011757502Classification: Help Desk Analyst
ICompensation: DOEThis job is for someone who excels at coming up
with creative solutions to technical issues. Robert Half Technology
is seeking a Help Desk Analyst to accommodate field users in an
ever-changing, active environment with a company in the
Printing/Publishing field. We especially want to hear from Hep Desk
Analyst candidates with strong problem-solving skills and a passion
for making effective change within an organization. Located in
Chanhassen, Minnesota, the Help Desk Analyst opportunity is a
long-term temporary role.What you get to do every single day-
Diagnose recurring technical issues and implement solutions to
address the root of the problems- Reply and follow up on technical
help tickets submitted via phone, email, and walk-ups- Offer IT
support for operating systems, productivity software, and a variety
of other applications used internally- Independently investigate
and implement solutions to technical issuesJob Requirements:-
Customer service experience desired- Call Center Customer Service
experience- Deep understanding of Support Tickets- Knowledge of
Service Desk- Strong problem-solving skills- Basic networking
concepts- Good understanding of IT support ticketing systems-
Demonstrated knowledge of user administration and bug fixing in a
client server environment- Proven experience in installing and
configuring operating systems, networked and local printers, and
business applicationsRobert Half Technology matches IT
professionals with remote or on-site jobs on a temporary, project
or full-time basis. From roles in software and applications to IT
infrastructure and operations, we provide you unparalleled access
to exciting career opportunities.Our experienced staffing
professionals can promote you to employers and advocate on your
behalf. We provide access to top jobs, competitive compensation and
benefits, and free online training. For more opportunities, get the
Robert Half app and receive instant notifications when our AI
matches you with jobs.When you work with us, you're working with
the best. Robert Half has been recognized as one of FORTUNE's "Most
Admired Companies" every year since 1998 and was named to Forbes'
inaugural list of America's Best Temporary Staffing
Firms.Questions? Call your local office at 1.888.490.4429. All
applicants applying for U.S. job openings must be authorized to
work in the United States. Benefits are available to temporary
professionals. Visit https://roberthalf.gobenefits.net/ for more
information.-- 2020 Robert Half Technology. An Equal Opportunity
Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're
agreeing to Robert Half's Terms of Use
(www.roberthalf.com/terms-of-use).
Keywords: Robert Half, Minneapolis , Help Desk Analyst I, Professions , Chanhassen, Minnesota
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