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Business Process Analyst

Company: Viking Electric
Location: Minneapolis
Posted on: November 23, 2020

Job Description:

Viking Electric

Business Process Analyst

Minneapolis, Minnesota

As a Business Process Analyst, your job would be to initiate, manage and support projects that involve process and procedure improvement. Develop and provide a knowledge base to support systems and applications used company-wide. Responsibilities include analysis, development, delivery, programming, maintenance, and end user support. Other duties and responsibilities include:

* Manage and support projects that are designed to improve efficiency in process and communication for the business. Serve as the liaison between business and technical teams. Elicit, define, and document functional requirements. Communicate updates, issues, and change requests through each stage of the project. Analyze, test, and review deliverables to ensure business needs are met.

* Serve as the point of contact for vendors as it relates to assigned business areas. Serve as the primary support for Viking users company-wide on vendor s systems, including software and hardware support, issue management, enhancements, and change requests.

* Develop and maintain applications, databases, and other custom programming to ensure reliable interfaces between applications, databases, and end user access (ANVIL, Eclipse, etc).

* Create and maintain reports and reporting systems used to meet the needs of Viking users.

* Evaluate business and system functionality to ensure effective and efficient use of systems and to identify gaps. Work with Viking users and Sonepar Eclipse team in determining how to enhance systems to gain process efficiencies and solve business problems.

* Work with Sonepar Eclipse team and Viking users to test Eclipse system enhancements in advance of implementing into production at Viking.

* Define, maintain, and manage existing processes of data being uploaded, imported, and exported from the all systems to ensure integrity of Viking data.

* Work with department leaders to develop business standards and policies. Once set work with all department leaders to ensure business standards and policies are executed.

* Work with all departments or teams to pursue electronic solutions with our customers.

* Participate in training and self-improvement courses to maintain current with technology.

* Must have a valid driver s license

* Limited travel

Viking Electric Values:

Viking Electric's shared values drive the daily decisions of our associates and define how we interact with each other, our customers, suppliers and communities. For Viking Electric these shared values are:

* Integrity - Behaving in a respectful, straightforward and ethical manner.

* Excellence - Delivering great experiences throughout our entire business.

* Innovation - Taking the initiative to drive positive change in our business.

* Commitment - Bringing passion, creativity and knowledge to all that we do.

* Collaboration - Enabling shared success through teamwork

EOE M/F/Disability Veteran

Keywords: Viking Electric, Minneapolis , Business Process Analyst, Professions , Minneapolis, Minnesota

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