MinneapolisRecruiter Since 2001
the smart solution for Minneapolis jobs

Retail Selling Floor Lead, Full Time: Mall Of America

Company: Macys
Location: Minneapolis
Posted on: June 15, 2019

Job Description:

Job Overview: The Selling Floor Lead will be responsible for prioritizing the customer experience through active supervision and enhancing the service culture. As part of the Store Leadership Team, you will have a key role in communicating expectations and priorities to associates. You will help create a fun and engaging store environment for customers and associates. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience optimal. You will be an expert in satisfying the customer and driving results through promotional and Omni selling initiatives. Macy s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Provide Active Supervision by continually circulating the selling floor, directing associates and supporting daily priorities to optimize the customer experience and increase sales. Redirecting support as needed. Lead shop activities to ensure customer readiness and exceptional presentation standards. Alert MyShop Manager of any opportunities that are not aligned with this goal. Role model ability to build lasting customer relationships provide associates with fast-feedback and redirection to foster the same behaviors, and recognize associates for practicing them. Help build a proactive and solution-oriented customer centric culture in shop to ensure consistent customer experiences. Meet with MyShop Manager daily to discuss specific associate coaching needs based on observed customer interactions and redirection already provided. Coach associates based on MyShop Manager direction, and enter into MyStore App. Oversee associate execution and completion of shop daily Fulfillment responsibilities. Ability to perform interviews and recognize friendly, customer-focused individuals to be hired into Selling and Support Associate roles. Have practical knowledge of store systems POS, MPOS, RF equipment, MyClient, MyStore App and ability to educate others. Handle various responsibilities related to the physical operation of the facility, including activities required to open and close the building, as well as involvement in daily back-of-house functions. Regular, dependable attendance & punctuality. Qualifications: Education/Experience: Bachelor s degree preferred. Previous retail experience required. At least one year of supervisory experience preferred. Communication Skills: Effective verbal and written communication skills. Ability to engage with customers and find appropriate service solutions. Mathematical Skills: Basic math functions such as addition, subtraction, and calculating percentages coupled with the ability to use mobile devices. Reasoning Ability: Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: Ability to collaborate and function as a member of a team, as well as working independently. Must possess a strong sense of urgency. Should be comfortable with the use of computers, mobile technology, and frequent use of RF equipment. Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job description is not all inclusive. Macy s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Associated topics: account coordinator, account management, buyer, client service, courteous, customer, greet, sales, sales associate, selling

Keywords: Macys, Minneapolis , Retail Selling Floor Lead, Full Time: Mall Of America, Other , Minneapolis, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


HomeStore Customer Service Representative
Description: br br The Customer Service Representative provides exceptional customer care and helps to exceed customer expectations daily. This position performs daily sales order entry and payment processing, (more...)
Company: Ashley Furniture
Location: Eau Claire
Posted on: 06/26/2019

Truck Driver - Average Up to $1,300/Week - $8,500 in Bonuses - St. Cloud
Description: Celadon is Hiring CDL-A Company Drivers-- 8,000 Bonus 4 Weeks Paid Vacation Each YearWe will meet or beat your CPM. PLUS, Guaranteed Miles: 2,400 / week in first 90 days We want your experience and (more...)
Company: Celadon - Company Drivers
Location: Saint Cloud
Posted on: 06/26/2019

Physician: Radiation Oncologist Is Needed for Locums Help in WI - JOB-2570633. - Eau Claire
Description: We are currently helping a facility in Wisconsin that is in need of a radiation oncologist to assist with locum tenens coverage. Your assignment schedule
Company: CompHealth
Location: Eau Claire
Posted on: 06/26/2019


Brand Awareness Rep
Description: Get paid to place a small advertisement in the rear window of your vehicle.
Company: Company Confidential
Location: Eau Claire
Posted on: 06/26/2019

Cook
Description: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are
Company: Taco Bell - Border Foods
Location: Saint Cloud
Posted on: 06/26/2019

Physician: Infectious Disease Position in Wisconsin with H-1B Visa Sponsor - JOB-2448548.
Description: Join a nationally recognized and respected physician-led multi-specialty group in Wisconsin. They continue to expand and are seeking an infectious disease physician for one of their sites. Work a traditional (more...)
Company: CompHealth
Location: Eau Claire
Posted on: 06/26/2019

Distribution Center Worker
Description: Distribution Center Associates load or unload product from trailers and/or containers and transport
Company: Ashley Furniture
Location: Eau Claire
Posted on: 06/26/2019

Get New Contractor Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Eau Claire
Posted on: 06/26/2019

Get New HVAC Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Saint Cloud
Posted on: 06/26/2019

Bid On Local Roofing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Saint Cloud
Posted on: 06/26/2019

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Minneapolis RSS job feeds