COLLECTOR
Company: MESSERLI KRAMER P.A.
Location: Chanhassen
Posted on: September 28, 2024
Job Description:
***$1,000 Sign-on Bonus After Successfully Completing 90
Days***Summary:This position will recover outstanding debts on
client accounts by creating a positive consumer experience while
negotiating to satisfy the debt quickly and responsibly.Essential
Functions and Duties:
- Communicating with Consumers via phone
- Basic skiptracing
- Negotiating repayment of debts according to firm/client
standards
- Maintaining a professional demeanor and supporting a positive
Consumer Experience in all interactions
- Accurately enter data into database & tracking system
- Review consumer files, keeping confidentiality at the highest
levelSupervisory Responsibility:
- This position has no supervisory responsibilityBenefits & Perks
Include:
- Medical, Dental, & Vision Insurance
- HSA & FSA Accounts
- 401K, with 4% company contribution (after 1 year of
service)
- Paid time off (17 days per year)
- Paid holidays off (7 days per year + a floating holiday)
- Company Paid Life Insurance
- Employee Assistance Program
- Eligibility in Annual Discretionary Bonus
- Building amenities include: Free parking, onsite restaurant, &
onsite free gym
- Hybrid Remote Schedule Potential (up to 2 days per week) after
successfully completing 90 Days of Employment & Meeting Eligibility
CriteriaCollections Bonus:Collectors are eligible for a monthly
bonus based off their performance metrics. Collectors must work a
full calendar month following the two (2) weeks in training to be
eligible. Bonuses are paid on the second pay period of the
following month. Collectors are also eligible for a year-end bonus
based on their individual performance and company
performance.Required Education & Experience:
- High school diploma/GED
- 1-3 years of collections experience, call center experience
(telemarketing or customer service), sales, retail, or other
related experience preferred, but not requiredCompetencies:
- Excellent communication and people skills
- Organized, self-motivated, and goal-oriented
- Ability to manage stressful situations while maintaining
composure
- Ability to be confident and engaging as well as polite and
compassionate
- Attention to detail and ability to reason and think quickly
when negotiating
- Working knowledge of MS Office
- Ability to pass background check and drug screeningWork
Environment and Physical Demands:This role operates in a
professional office setting, routinely working with standard office
equipment. Generally, due to the nature of this office position,
the person in this role would be required to talk and hear, sit or
stand for long period of time, and use their hands and fingers, to
handle and feel. Occasionally required to walk, reach with arms and
hand, climb or balance, and to stoop, kneel, or crouch. Regularly
required to lift and/or move up to 10 pounds, occasionally lift
and/or move up to 25 pounds. Vision abilities required by the job
include close vision.Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions and to meet job requirements.Compensation details: 19-19
Hourly WagePI2061c0f20cda-26289-35627195
Keywords: MESSERLI KRAMER P.A., Minneapolis , COLLECTOR, Other , Chanhassen, Minnesota
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