Wellness Coordinator

Company: UnitedHealth Group
Location: Loretto
Posted on: September 21, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. -Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and -your life's best work.SM -
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Work in an inbound provider call queue
  
• Data collection from providers
  
• Input into multiple documentation systems
  
• Coordinate information to clinical team partners
  
• Provide behavioral health benefit education
  
  What are the reasons to consider working for UnitedHealth Group? - - Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. -Some of our offerings include:
  
  
• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  
• 401(k) Savings Plan, Employee Stock Purchase Plan
  
• Education Reimbursement
  
• Employee Discounts
  
• Employee Assistance Program
  
• Employee Referral Bonus Program
  
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  
• More information can be downloaded at: -
  
  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  
  High School Diploma/GED (or higher)
  2+ years of call center experience
  Intermediate level of proficiency using a computer, including internet searches and Microsoft Office applications
  
  Preferred Qualifications:
  
  Managed care experience
  Casework experience at hospitals, social service agencies or community mental health centers
  Medical/Behavioral setting experience (i.e. hospital, managed care organization, or joint medical/behavioral outpatient practice)
  Dual diagnosis experience with mental health and substance abuse
  Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
  Experience working with low-income populations
  Experience working with the aged, blind or disabled
  Working knowledge of community based resources and services
  
  Soft Skills:
  
  Strong oral and written communication skills - specifically telephone skills
  Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work
  Excellent customer service skills
  Excellent interpersonal and problem-solving skills
  Strong spelling and highly legible handwriting; type 30-40+ wpm accurately
  Attention to detail, as observed in day to day work
  Creative problem solving skills with the ability to use community and network resources to meet members' needs
  
  Telecommuting Requirements:
  
  Access to a dedicated work area established that is separated from other living areas and provides information privacy
  Ability to keep all company sensitive documents secure (if applicable)
  Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
  
  *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
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  California, Colorado, Nevada, -Connecticut, -New York, New Jersey, -Rhode Island or -Washington Residents Only: The hourly range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island or Washington residents is $16.00 to $31.44 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -
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  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. -
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  Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. -
  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. -
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  #RPO, #YELLOW

Keywords: UnitedHealth Group, Minneapolis , Wellness Coordinator, Other , Loretto, Minnesota