Member Account Representative II - Hudson
Company: Royal Credit Union
Posted on: September 19, 2023
Team Members are at the core of who we are; living our core
values of making a difference, doing the right thing, making it
easy, being caring, being friendly, nice, and respectful, and
taking ownership. Perhaps Royal is the change you're looking for.
Royal Credit Union is looking for caring, energetic team members
who want to create a positive impact in the lives of our
Is this you? If so, let us know by submitting an application!
$21.04 - $23.57 (candidates with significant related experience may
Team Member Benefits
Royal is proud to take care of our team members and their families!
In addition to our comprehensive medical, dental, and vision
insurance plans, Royal offers a 5% 401k employer match, paid family
and sick leave, vacation and sick time accruals, childcare
reimbursement, tuition and student loan debt assistance, pet
insurance, and much more!
Full-time, working approximately 40 hours per week. Variable hours
between 7:45am - 5:45pm Monday through Friday, including a Saturday
rotation between 8:45am - 12:15pm.
***Prior to starting normal schedule, candidate must attend full
time training from 9:00am - 4:30pm Monday - Friday for 3 weeks at
our Corporate Center in Eau Claire, WI. Lodging and/or
transportation reimbursement provided, dependent on distance.
A Member Account Representative II is responsible for promptly
welcoming Members and others to the office. Accurately process
Member transactions as requested. Open new accounts, process
consumer loans applications, and provide basic financial counseling
for Members. Responsible for actively building relationships by
meeting and exceeding the needs of our Members with Royal's
products and services. Responsible for demonstrating electronic
services, and resolving Member inquiries or issues in an efficient,
accurate and friendly manner. Assist with the mentoring and
training of team members. Support NPS (Net Promoter Score)
initiatives in the office by providing exceptional service, guided
by Royal's Core Values, creating loyal Members.
- Previous customer service experience.
- Experience working in financial services with a strong
knowledge of deposit and consumer loan products.
- Communicate and live RCU's core purpose and values, these
define and drive our organizational culture. Preferred
- Experience working in financial services which includes new
accounts, loans and loan processing, or equivalent loan related
- Cash handling experience.
- Associate degree in Business related field. We will be
communicating with you by email and/or text on the status of your
application. Please monitor your email inbox and junk folder for
status updates and additional instructions.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin, age,
protected veteran status or status as an individual with
- Job Function Fully Onsite
- Pay Type Hourly
Keywords: Royal Credit Union, Minneapolis , Member Account Representative II - Hudson, Other , Hudson, Minnesota
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