Customer Support Specialist
Posted on: May 27, 2023
The Customer Support Specialist is the tier 2 support point within the Customer Support Team for issues that cannot be resolved. In this role, you'll be trained to be the subject matter expert in our products, and you'll be responsible for troubleshooting and resolving complex, non-generic customer issues.
This position will start working remotely and transition into a hybrid model 2-3 days/week, reporting to our new Eagan, MN office.
Core Competencies Needed for Success in the Role
All your information will be kept confidential according to EEO guidelines.
At Therapy Brands , Diversity, Equity, Inclusion, and Belonging aren't just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.
We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community.
We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status.
Therapy Brands is an equal opportunity employer.
Keywords: WayUp, Minneapolis , Customer Support Specialist, Other , Minneapolis, Minnesota
here to apply!