Customer Support Specialist
Company: WayUp
Location: Minneapolis
Posted on: May 27, 2023
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Job Description:
Job Description
The Customer Support Specialist is the tier 2 support point within
the Customer Support Team for issues that cannot be resolved. In
this role, you'll be trained to be the subject matter expert in our
products, and you'll be responsible for troubleshooting and
resolving complex, non-generic customer issues.
This position will start working remotely and transition into a
hybrid model 2-3 days/week, reporting to our new Eagan, MN
office.
Responsibilities:
Core Competencies Needed for Success in the Role
Qualifications: Qualifications
Additional Information
All your information will be kept confidential according to EEO
guidelines.
At Therapy Brands , Diversity, Equity, Inclusion, and Belonging
aren't just words. We celebrate what makes us unique, foster an
ecosystem of inclusion for all and harness our talents to promote
diversity of thought and action in everything we do.
We instill Diversity, Equity, Inclusion, and Belonging into the
fabric of our CARING culture and business, as we strive to be
recognized not only as the leader in healthcare technology, but
also for our intentional efforts to promote a diverse
community.
We will champion non-discriminatory practices throughout the
employee and customer lifecycle; caring for every person regardless
of race, national origin, color, religion, disability, sex,
orientation, or familial status.
Therapy Brands is an equal opportunity employer.
Keywords: WayUp, Minneapolis , Customer Support Specialist, Other , Minneapolis, Minnesota
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