Peer Specialist Supervisor - W2 FTE

Company: Kyros
Location: Minneapolis
Posted on: March 20, 2023

Job Description:

Who is Kyros? -Kyros is a venture-backed Minneapolis-based start-up that is revolutionizing the way that recovery services are delivered and managed. Our technology-enabled workforce solution provides instant access to a curated network of peer recovery specialists and recovery resources for individuals suffering from Substance Use Disorder while simultaneously streamlining and automating critical administrative functions to enable service expansion and increased accessibility. - -Position Summary: - The Twin Cities-based Peer Specialist Supervisor FTE will provide direct supervision, oversight, and support to a staff team of Peer Specialists (a.k.a. CPRS, PSS, PRSS) that may be a mix of 1099 Contract and Non-Exempt Employee (FTE).? -Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -

• Collaborates, develops, and implements weekly group supervision support sessions. - -
• Provides oversight, support, and ensures appropriate coverage for Clients. - -
• Conducts supervision, training, and support to their Peer Specialist team to ensure compliance with applicable ethical requirements, appropriate boundaries, and the ability to articulate the unique supervisory requirements of the peer program including individual supervision and group supervision. - -
• Provides trauma-informed and culturally intelligent care for diverse Peer Specialists. - -
  • Maintains accurate and timely supervision reporting and documentation while ensuring compliance with privacy requirements. -
  • Engages with Peer Specialist team members to use evidenced-based tools and curricula to teach life and social skills, problem solving, and recovery skills with the goal of promoting self-empowerment of Clients receiving peer services. -
  • Supports Peer Specialist team members to help participants focus on strengths and become self-directed in their recovery. - -
  • Researches, locates, and engages resources to build the Peer Specialist team skills and ensure quality and appropriate support for participants. -
  • Stay up to date with trends and development in mental health and substance use disorders. -
    • Contributes to the continual supervision, planning, development, implementation, and evaluation of our Peer Specialist program. -
    • Ensures billable hours for Peers, and particularly FTE Peers, are hitting minimum performance thresholds (40 hours per week when fully ramped). - -
    • Other duties as assigned by peer supervisor or senior management. - -Work Schedule: - -This is a full-time role that may be completed as a hybrid or remote role. Hours will vary depending on the supervision needs of the peers but generally are expected to be standard business hours of 8am-5pm. In-person meetings with leadership staff are required; monthly and on an as-needed basis. - - -Competencies: To perform the job successfully, an individual should demonstrate the following. -
      • Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals. -
      • Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. -
        • Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery. -
        • Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self-available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities. -
        • Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. -
        • Problem Solving - Develops alternative solutions. Gather and analyze information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations. - -Qualifications: - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -Required Education, Experience & Other Qualifications: - -
          • Minimum of 1 year work experience providing peer recovery services. - -
          • High school diploma or general education degree (GED). Any college is a bonus! - -
            • Minimum of 18 years of age or older, as required by DHS. - - -
            • Current valid driver's license. -
            • Experience overseeing, managing, and training team members in a SUD or other similar setting. -
            • Excellent written and verbal communication skills. -
            • Independent problem-solving and critical thinking skills. -
              • Strong knowledge of ethics and track record of ethical decision making. -
              • Self-declaration of recovery for 1 year or longer. - -
              • Self-declaration of criminal history. -
              • Clear results of a background check with findings that do not exclude applicant from working within healthcare, receiving Medicaid reimbursement for services and/or being a part of a CMS-compliant organization. -Nice to Have Education/Experience: - -
                • Prior or current CPRS Supervisor experience. - -
                • Any college, post-GED education is considered a bonus. - -Certificates and Licenses: -
                  • Current CPRS Supervisor-S or CPRS Supervisor-R designation. - -
                  • This position must possess and maintain a current, valid Driver License as well as have reliable transportation to commute onsite the MN based SUD Program for the standard work hours as described above. - -Computer Skills: -
                    • Effective and/or advanced use of software applications including Google Suite, MS Office including Excel, Electronic Health Records, Slack, etc. -Work Environment: The work environment characteristics described here are representative of those a Peer Specialist Supervisor encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Supervision role does not take place in an office environment. Flexibility in delivering supervision via phone, video call and in-person at varying times of the day is required. - - -Compliance Training (Employee will be provided with training upon hire) -The company makes reasonable efforts to limit employees' access to and use of protected health information (PHI) to the minimum necessary performance of assigned duties as outlined in job descriptions. - -HIPAA-compliant EHR and telehealth platforms are enabled. In order to meet compliance obligations and receive appropriate reimbursement for services provided, the company and employee must ensure that documentation meets these minimum standards. - Compliance and quality assurance will take place as routine chart audits, and ongoing education for peers on your team. Failure to maintain required compliance and quality support can result in discipline, up to and including termination. - - -Physical Demands: - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -While performing the duties of this job, the Peer Specialist Supervisor is regularly required to sit. The Peer Specialist Supervisor is frequently required to use hands to finger, handle, or feel and talk or hear. The role will occasionally require the ability to stand and walk. The Peer Specialist Supervisor must be able to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. -The above job description is not intended to be an all-inclusive list of duties and standards of the position. - Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. - -Equal Employment Opportunity
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Keywords: Kyros, Minneapolis , Peer Specialist Supervisor - W2 FTE, Other , Minneapolis, Minnesota