Scientific Support Specialist
Company: BIO-TECHNE
Location: Minneapolis
Posted on: January 27, 2023
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Job Description:
Job DetailsLevelEntryJob LocationMinneapolis, MN - Minneapolis,
MNPosition TypeFull TimeEducation LevelBachelor's DegreeTravel
PercentageNoneJob ShiftDayJob CategoryCustomer
Support/ServiceDescriptionBy joining Bio-Techne, you'll join a
company with a powerful and positive purpose of enabling
cutting-edge research in Life Sciences and Clinical Diagnostics.
Bio-Techne, and all of its brands, provides tools for researchers
to further treat and prevent disease worldwide.Position Summary:We
are currently seeking an individual to work as part of a team
responsible for delivering exceptional scientific support to
customers, providing information in response to Bio-Techne product
inquiries or complaints. The Specialist will support Bio-Techne
brands including R&D Systems and Tocris and serve as customer
contact on technical and service-related problems. The Specialist
will demonstrate uses and advantages of company products. The
Specialist will work closely with sales, marketing, QA/QC, research
and development to address customer concerns.Key
Responsibilities:Answer scientific inquiries and troubleshoot
complaintsWork on problems of diverse scope where analysis requires
evaluation of identifiable factorsDraw upon personal experience of
laboratory workKeep up to date on current technology and use of
product linesCoordinate Notifications, including Field
Notifications, Discontinuations and Product ChangesLiaise with
other corporate sites to provide supportLog all customer
correspondence in CRMRepresent the company and maintain a
professional mannerMaintain training materials and provide product
training for new team membersQualificationsEducation and
Experience:PhD in a Life Science subject or B.Sc and 3+ years
laboratory experienceSignificant laboratory experience, including
any of: WB, Flow cytometry, IHC/ICC, ELISA, Protein
BiochemistryFluent written and spoken English is essential Why Join
Bio-Techne:We offer competitive salaries along with extensive
medical, vision, and dental plans for you and your family starting
on day one!We invest in our employees' financial futures through
401k matching and an employee stock purchase plan.We help our
employees develop their careers through mentorship, promotional
opportunities, training and development, internship programs, and
more.We offer employee resource groups, volunteer paid time off,
employee events, and charity drives to build a culture of caring
and belonging. We foster a culture of empowerment and innovation,
where employees feel valued and encouraged to bring their new ideas
to the table. Where permitted by applicable law, candidate must
have received or be willing to receive an FDA authorized COVID-19
vaccine by date of hire to be considered for this position.
Bio-Techne is an E-Verify Employer in the United States.
Keywords: BIO-TECHNE, Minneapolis , Scientific Support Specialist, Other , Minneapolis, Minnesota
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