Tier 2 Product Support

Company: Infinity Consulting Solutions
Location: Minneapolis
Posted on: January 27, 2023

Job Description:

Tier 2 Product SupportContract (Opportunity to extend or convert) Minneapolis, MN (Must be comfortable being on site in a hybrid model)Looking for a Tier 2 Support resource to join a growing team. In this role you will be responsible for product support while working with the account opening team, trainers, and new recruits and tech team.Qualifications: * Experience working on day to day support activities * Application reporting * Manage troubleshooting and issue resolution * Experience with deployment and disaster recovery activities * Provide customer support and build relationships with business partners * Experience with Docupace or Salesforce is a huge plus * Previous financial experience is a huge plus

Keywords: Infinity Consulting Solutions, Minneapolis , Tier 2 Product Support, Other , Minneapolis, Minnesota

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