Customer Support Representative - Start Tomorrow FULL TIME!
Company: FMI
Location: Minneapolis
Posted on: August 7, 2022
Job Description:
Finao Management is an outsourced marketing agency looking for a
full-time Entry Level Customer Support Representative to join our
Minneapolis office on a permanent basis. You will work with our
Marketing Associates and various product specialists, as well as
mid-office and operations teams, to deliver a seamless and
integrated experience to consumers across our client portfolio.
This role offers you the opportunity to work in a national firm
that offers excellent career progression. Essential Skills:
- Clear written and verbal communication skills
- 1+ years of prior experience is preferred
- Strong relationship management skills
- Ability to adapt to a rapidly changing business and technology
environment, and to utilize all available tools and resources to
service clients as efficiently as possible
- Business acumen in the marketing and client relations field is
preferred
- Must understand and comply with applicable regulations and
standard operational procedures
- Must ensure that all transactions are executed properly and
meet compliance guidelines Core Responsibilities:
- Provide high-quality service to each of our clients
- Maintain client confidentiality at all times
- Manage daily client transactions and inquiries accurately,
within established deadlines, operating within our Standard
Operational Procedures
- Research, follow-up and resolve client inquiries and problems
through effective interaction with clients, customers, and product
specialists
- Communicates clearly with staff in a timely and professional
manner
- Identify cross-sell opportunities and escalate to our sales
team and product partners in order to close or provide advice to
the client
- Verify and maintain data quality Job Requirements:Essential
Skills:
- Clear written and verbal communication skills
- 1+ years of prior experience is preferred
- Strong relationship management skills
- Ability to adapt to a rapidly changing business and technology
environment, and to utilize all available tools and resources to
service clients as efficiently as possible
- Business acumen in the marketing and client relations field is
preferred
- Must understand and comply with applicable regulations and
standard operational procedures
- Must ensure that all transactions are executed properly and
meet compliance guidelines If your background experience and skill
set meet the requirements for our Customer Service Representative,
apply today!
Keywords: FMI, Minneapolis , Customer Support Representative - Start Tomorrow FULL TIME!, Other , Minneapolis, Minnesota
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