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Customer Service Representative

Company: Uline
Location: Lakeland
Posted on: June 26, 2022

Job Description:

Customer Service Representative
Starting from $20 to $25 per hour

Minnesota Branch
3325 Heiser St., Hudson, WI 54016

Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours: Various shifts available.

Position Responsibilities

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
  • Communicate with customers via phone, email and chat.
  • Solve customer problems and find best possible solutions.
  • Help customers navigate Uline's website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Respond to shipping inquiries and answer order status questions.
  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.Minimum Requirements
    • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
    • Desire to provide the best possible experience for our customers.
    • Thrive in a fast-paced environment.Benefits
      • Complete insurance coverage includes medical, dental, vision and more.
      • 401(k) with 5% employer match.
      • Paid holidays and generous paid time off.
      • Tuition Assistance Program that covers professional continuing education.
      • Bonus programs that include annual performance, sales goals and profit sharing.Employee Perks
        • Best-in-class, clean, modern facilities.
        • First-class fitness center.
        • Beautifully maintained walking trails.About Uline

          Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

          Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

          EEO/AA Employer/Vet/Disabled

          #ZR

          #LI-DR1

          #LI-MN001

          (#IN-MNCS)

          Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

          Required
          Preferred
          Job Industries
          • Warehouse & Production

Keywords: Uline, Minneapolis , Customer Service Representative, Other , Lakeland, Minnesota

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