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Pit Supervisor - *New Competitive Wage*

Company: Treasure Island Casino
Location: Welch
Posted on: November 22, 2021

Job Description:

Description:

SUMMARY: Directs pit operations including control of secured assets and game integrity and protection. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Schedule pit assignments, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities ensuring conformance to standards, policies and procedures
Promote positive team member and guest relations
Assess table games activity and guest evaluations and communicate with surveillance
Monitor equipment to assure tables are in good repair and gaming devices meet standards
Responsible for money transactions on assigned games
Operate the table games data application
Ensure that comp guidelines are followed
Complete pit counts and reports
Process jackpots and complete required IRS forms

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
1- year table games, or similar, supervisory experience preferably with knowledge of Treasure Island's policies and procedures

Preferred:
Understanding of Table Games Yield management
Knowledge in advantage play recognition such as basic strategy and card counting systems

Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
Excellent written, verbal and interpersonal communication skills
Excellent problem solving skills
Strong conflict resolution skills

Abilities
Required:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to serve both internal and external customers
Ability to speak in a clear, concise and pleasant voice

Keywords: Treasure Island Casino, Minneapolis , Pit Supervisor - *New Competitive Wage*, Other , Welch, Minnesota

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