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Mechanical Support Specialist

Company: Broadway Equipment Company
Location: Minneapolis
Posted on: November 22, 2021

Job Description:

Job Summary:We are looking for a full-time Mechanical Support Specialist. The primary responsibility of this position is being the bridge between field techs and the customers to determine if they need in-person services or if we can resolve the problem over the phone.Pay: $18.00 - $20.00 per hourBenefits for Full-time Employees:

  • Paid Holidays
  • Retirement Savings Plan
  • Medical and Dental Insurance
  • Personal Time Off
  • Paid TrainingResponsibilities:
    • Troubleshoot repairs with customers over the phone
    • Dispatch service technicians to fix customer repairs
    • Taking parts orders from customers and techniciansRequired:
      • High school Diploma or GED
      • Excellent customer service skills
      • Detail oriented
      • Organization
      • Great problem-solving skills
      • Excellent and clear communication skills
      • Work in team atmosphereSkills:
        • Customer service experience (preferred)
        • Basic understanding in pneumatics, hydraulics, electrical, and mechanics (preferred)Similar Jobs:
          • Service Advisor or Service Mechanic
          • Phone Support Specialist
            About us: Broadway Equipment Company is a family-owned car wash manufacturer based out of Minneapolis, Minnesota that has been in business for over 40 years selling to car dealerships worldwide.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Broadway Equipment Company, Minneapolis , Mechanical Support Specialist, Other , Minneapolis, Minnesota

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