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Claims Coordinator

Company: Federated Mutual Insurance Company
Location: Owatonna
Posted on: November 22, 2021

Job Description:

Job Details:As a Claims Coordinator you are responsible for providing support to the Life and Disability Income Claims department ensuring prompt, accurate, and efficient customer service. This role requires an individual with strong communication and relationship-building skills, who strives for results in an efficient and effective manner, in a fast-paced, customer-focused environment.Job duties include:

  • Establish new claims files by thoroughly researching and accurately recording coverage, claimant and beneficiary information, and assign new claims to team members as appropriate.
  • Prepare letters, claim forms, and other communication to acknowledge new claims promptly and accurately.
  • Process, scan, index, and distribute incoming information related to claims.
  • Prepare letters and other correspondence related to life claim payments.
  • Assemble and mail daily and monthly claim payment checks with accompanying correspondence.
  • Notify appropriate Federated personnel of claim activity, serious losses, and reinsurance claim status.
  • Perform other claim-related tasks, including but not limited to payment and tracking of loss expenses, preparation of tax reporting forms, reviewing life insurance search requests, processing incoming medical records, and handling short-term maternity claims based on established guidelines.
  • Provide administrative support for the team, including but not limited to the maintenance of office and printer supplies.Qualifications Required:
    • High school diploma or GED.
    • Prefer two-year degree or equivalent work experience.
    • Minimum of two years' work experience in a general business environment demonstrating the ability to manage multiple tasks and provide excellent customer service.
    • Strong computer knowledge and basic computer skills in Word, Excel and Outlook.
    • Ability to work with multiple applications while demonstrating speed, accuracy, and a high attention to detail.
    • Proficient typing/data entry skills.
    • Ability to retain confidential business and personnel information.This position is located in our Owatonna, MN office. The starting salary range for this position is $18.50-$20.00/hr.About Us:At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.You will have opportunities to grow in your career. Our employees are encouraged to ask questions and learn on the job, and we are committed to promoting from within. We recognize your contributions with an exceptional rewards package that includes competitive pay and bonus programs, incredibly affordable health insurance, generous pension and 401(k) benefits, and gift matching and paid volunteer time to support your involvement in the community. Learn more about our Benefits.If California Resident, please review Federated's enhanced Privacy Policy.#LI-LE1

Keywords: Federated Mutual Insurance Company, Minneapolis , Claims Coordinator, Other , Owatonna, Minnesota

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