Sales Operations Manager
Company: Patterson Dental Supply, Inc.
Posted on: October 15, 2021
the Sales Operations Manager, you will be responsible for the day
to day management of the team handling field sales support at the
Pricing Desk and Strategic Account proposal activities. Act
as a sales project manager for the Strategic Accounts Request for
Proposal Process (RFP) by interacting with sales, pricing analysts,
and other internal staff. Uses outside professional knowledge of
best practices to further advance the process. Utilizes persuasion
to ensure that deadlines and targets are met while maintaining
professionalism. Understands the customers’ needs and
effectively articulates them during the process.
Sales Operations Manager Proposal / Pricing Desk
- Manager and
lead team through prioritization, coordination, and execution of
proposal and pricing desk duties.
- Ensure team
meets all proposal and pricing desk deadlines.
- Acts as a
mentor and subject matter expert within the Proposal
Drive Proposal / RFP
- Create and/or
maintain response data for future use.
and/or coordinate plans to pull content from various sources to
craft final, tailored, customer-centric proposal
- Identify gaps
in content and request necessary information from internal and
- Develop and
execute project plans to complete proposals, identify deliverables
and set timelines.
cross-functional teams to identify strategic and tactical issues,
assist with creating solutions, and execute actions regarding
- Contribute as
a team member on large complex proposals, switching between
unrelated projects quickly and easily, while maintaining
communication with project team.
interact with sales personnel and cross functional
- Ability to
present complicated data in a clear concise way so it makes sense
to all audience no matter skill set.
- Performs other
sales operations manager duties as assigned.
Support Pricing Programs and Processes:
- Field requests
for pricing proposals submitted by sales staff via Outlook and
- Vet requests
to determine optimal pricing program.
- Project manage
pricing proposals through sales life-cycle including pricing
request submission, pricing analysis, contract negotiation, and
- Track pricing
proposal data and communicate with internal staff using Microsoft
Access, Salesforce, and Microsoft Excel.
- Interact daily
via Outlook and phone with sales and operations staff across the
knowledge of various customer pricing programs, including cursory
knowledge of discounts, profit margins, and rebates.
- Act as a
resource and provide ongoing guidance for sales staff regarding
pricing program details and parameters.
- Track process
and program exceptions and follow internal delegation of authority
process to submit business cases for approval.
customer contracts using pre-written templates provided by legal
- Act as liaison
between sales and legal staff.
- Maintain basic
knowledge of standard contract terms and conditions and effectively
communicate to sales staff.
- Use internal
ticket system to submit contracts to legal staff for editing and
ongoing 1:1s with team and manage annual review process with
- Encourage the
growth of all direct and indirect reports through skill development
and goal setting.
- Hold direct
reports accountable for meeting performance standards and
departmental performance goals.
- Mentor staff,
measure performance, and complete regular performance
employee issues in an effective and consistent manner.
Sales Operations Manager Minimum
in Business or related field.
years of related experience required.
in creating customer ready proposals and presentations.
written and oral communication skills required.
in Microsoft Applications.
In It For You:
competitive benefits, unique incentive programs and rewards for our
- Full Medical,
Dental, and Vision benefits and an integrated Wellness
- 401(k) Match
Retirement Savings Plan.
- Employee Stock
Purchase Plan (ESPP).
- Paid Time Off
- Holiday Pay &
- Volunteer Time
Assistance Program (Tuition Reimbursement).
- Full Paid
Parental and Adoption Leave.
(Employee Assistance Program).
click here for an overview of benefits
An Equal Opportunity Employer
people-first company, Patterson promotes a culture that embodies
and celebrates diversity and inclusivity. We believe our employees’
unique experiences and differences are what strengthen us and drive
our success. We consider all qualified applicants without regard to
race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status.
#WeArePatterson We welcome you.
Keywords: Patterson Dental Supply, Inc., Minneapolis , Sales Operations Manager, Other , Minneapolis, Minnesota
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