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Senior Technical Product Manager

Company: Q Consulting
Location: Minneapolis
Posted on: June 13, 2021

Job Description:

The Senior Technical Product Manager (TPM) is a product leader with a strong systems background who is responsible for managing one or more technology products that support Sleep Number's core organizational functions and business operations. The TPM understands the company's technologies at a deep level and interacts with the business and software engineering teams to drive the strategy, execution, and delivery of the product.

Primary Responsibilities

  • Create product vision and roadmap, brings a product to life, and manages product operations.
  • Oversees the delivery of technology solutions with simple and intuitive user experiences; end-to-end, integrated business processes; and large-scale, complex business applications.
  • Act as the glue between business partners and technology organizations. Partners with stakeholders to understand strategy and objectives and builds sustainable solutions to deliver the business outcomes.
  • Provide deep subject matter expertise on processes and systems, brings outside industry perspective, thought leadership, and best practices to drive the product strategy.
  • Develop user stories, process flows, design documentation, test plans, and other relevant artifacts facilitating end-to-end solution delivery.
  • Explore new ways of improving existing products and services leveraging market trends.
  • Work with an innovation and experimentation mindset. Validates solutions using proof of concepts, and applies iterative, test, and learn approaches to drive continuous value.
  • Partner with Engineering, Architecture, Infrastructure, and other IT teams to plan, prioritize, and lead delivery on established timelines and budgets.
  • Provide product training for end-users.

Key Performance Indicators

  • Operational excellence of our application platforms.
  • Deliver/enhance applications with high quality and customer delight.
  • Serves as mentor and coach to other team members.

Position Requirements

  • Bachelor's Degree in Software Engineering, Computer Science, or related fields required.
  • Master's Degree preferred.
  • Deep functional expertise with Customer Experience (Retail, Contact Center, Marketing).
  • Deep understanding of the system functionality, capabilities, and features of Siebel CRM, or other major CRM platforms.
  • Experience in creating user stories, mockups, and UI designs.
  • Develop, collect, and utilize metrics that drive continuous improvement of products' effectiveness.
  • Possess a strong understanding of information security and risk management principles.

Knowledge, Skills & Abilities

  • Creative problem solver, with strong analytical skills.
  • Collaborative attitude and experience working in a fast-paced, ever-evolving environment.
  • Technical leadership experience on medium and large-scale initiatives is desired.
  • Experience working with agile/scrum methodology required.
  • Ability to organize, prioritize work, meet deadlines, and work independently.
  • Strong written and verbal communication skills across a variety of audiences, both technical and nontechnical.

Working Conditions

  • Flexible availability required - business needs may require work during non-core business hours.
  • Typical office environment, requiring at least 8 hours standing or sitting.

Accurate job description details are only on QConsulting.com/Jobs

Keywords: Q Consulting, Minneapolis , Senior Technical Product Manager, Other , Minneapolis, Minnesota

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