Licensed Associate Call Center Representative (Remote)
Company: Thrivent Financial for Lutherans
Posted on: June 12, 2021
We exist to help people achieve financial clarity. At Thrivent,
we believe money is a tool, not a goal. Driven by a higher purpose
at our core, we are committed to providing financial advice,
investments, insurance, banking and generosity programs to help
people make the most of all they've been given.
At our heart, we are a membership-owned fraternal organization,
as well as a holistic financial services organization, dedicated to
serving the unique needs of our clients. We focus on their goals
and priorities, guiding them toward financial choices that will
help them live the life they want today-and tomorrow.
We are searching for licensed Series 6 Call Center
Representatives to join Thrivent's Annuity team. Your primary
responsibility is to deliver outstanding customer service by
relationship building, fact finding, and promoting solutions which
are vital to providing a crafted experience to our clients. Client
Care Professionals do this by placing a high priority on all
internal and external client needs via phone, email, and website
Remote Opportunities Available
Job Duties and Responsibilities
Required Job Qualifications
- FINRA SIE & Series 6 licensed required.
- High school diploma or equivalent required. Post-Secondary
- Excellent interpersonal skills.
- 2+ years prior customer or financial services experience.
- Ability to quickly learn complex program and product knowledge,
work on a PC, accessing and navigating multiple software
applications in a Windows environment while talking to the customer
on the phone via a headset at the same time.
Other Critical Factors
- Ability to work a full time training schedule between the hours
of 8:00 a.m. - 4:30 p.m. Monday through Friday for 6 to 10 weeks
with minimum to no time off needs.
- Once training has been completed, flexibility to work a
schedule between the hours of 9:30 a.m. - 6 p.m. Monday through
Friday, full time.
- Passion to serve others.
- Demonstrates resilience in the face of ambiguity, shifting
priorities and rapid change. Thrives in a fast-paced environment
and remains calm in stressful situations.
Thrivent provides Equal Employment Opportunity (EEO) without
regard to race, religion, color, sex, gender identity, sexual
orientation, pregnancy, national origin, age, disability, marital
status, citizenship status, military or veteran status, genetic
information, or any other status protected by applicable local,
state, or federal law. This policy applies to all employees and job
Thrivent is committed to providing reasonable accommodation to
individuals with disabilities. If you need a reasonable
accommodation, please let us know by sending an email to
firstname.lastname@example.org or call 800-847-4836 and request Human
Keywords: Thrivent Financial for Lutherans, Minneapolis , Licensed Associate Call Center Representative (Remote), Other , Minneapolis, Minnesota
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