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Dispatch Associate

Company: Cedar Fair Entertainment Company
Location: Shakopee
Posted on: June 13, 2021

Job Description:


Prioritizes and organizes incoming and outgoing calls; receives and dispatches emergency calls by telephone and radio; operates and monitors base radio console; dispatches calls to appropriate personnel and maintains call records.

Positions are currently available for those who are 18 or older.


  • Ability to undergo training as required.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.


  • Answers and processes emergency 911 calls to the communications center; contacts appropriate outside agencies in cases of emergencies or under the direction of management; maintains log, daily base radio traffic and lost children descriptions.
  • Monitors and dispatches alarms received in the communications center; monitors weather radar and lightning detector; advises appropriate units of weather conditions as directed by management.
  • Receives and dispatches all routine and emergency traffic by telephone and radio in an efficient and professional manner; dispatches all police/ security calls as well as fire and first aid; maintains thorough documentation of multi-dispatch calls.
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
  • Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
  • Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
  • Other duties may be assigned.

Keywords: Cedar Fair Entertainment Company, Minneapolis , Dispatch Associate, Other , Shakopee, Minnesota

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