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Project Manager

Company: SPS Commerce, Inc.
Location: Minneapolis
Posted on: June 12, 2021

Job Description:

Description

SPS Commerce is growing! We are looking to add a Project Manager on our NetSuite team who is Obsessed with Customers and has a Results Matter mindset to join our Implementation Team. The Project Manager is a member of the Integrated Implementation team and leads team members to implement SPS Commerce services and products for clients.

Does this sound like you?

  • You thrive on building relationships, moving projects forward, while driving to completion.
  • You thrive working in a fast-paced dynamic environment where your customers are both internal and external.
  • You can demonstrate initiative to identify what needs to be done and do it before being asked or required by the situation.
  • You have a talent for driving engagement of team members while demonstrating delivery excellence. In other words, you can lead without authority.

Why work at SPS?

We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world's largest retail network, and we don't just lead the industry, we are the industry.

At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don't just grow here, they're made here.

What is the day-to-day like?

You will own a portfolio of projects, driving them from contract signature to project closure. In this role you will monitor teamwork flow including multiple functional areas to ensure project delivery and quality standards are met. Our project managers are a point of contact for the team and demonstrate comprehensive understanding of projects/products offered.

  • Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support.
  • Create and maintain project work schedules, track customer requirements, and translate customer requests into project deliverables.
  • Demonstrate proficiency in service delivery while managing multiple projects.
  • Monitor work-flow requirements to meet timelines and quality expectations.
  • Act as information broker by directing communication to/from team and customers.
  • Proactively prioritize needs and effectively manage resources.
  • Be an advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement.

What experience is required?

  • Bachelor's Degree or five years of professional experience
  • 2+ years of project management experience
  • Strong problem solving & analytic ability
  • Quality-focused; detail-oriented; ability to prioritize and multitask
  • Proven ability to handle multiple projects
  • Computer proficiency in Microsoft Office suite
  • Excellent organizational skills and written/oral communication skills
  • Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment

What experience is nice to have?

  • Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation.
  • Experience developing processes and managing projects in a technology-based service organization desired.
  • Demonstrated ability to lead teams and achieve goals without direct authority over personnel.
  • Supply Chain Experiences
  • EDI or ERP experience or Order to Case process for suppliers
  • NetSuite - nice to have

EOE including veterans/disability

Options

Keywords: SPS Commerce, Inc., Minneapolis , Project Manager, Other , Minneapolis, Minnesota

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