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HubSpot Administrator & Analyst (USA, Remote)

Company: 4over
Location: Chaska
Posted on: June 13, 2021

Job Description:

POSITION TYPE This position is set to be permanently remote.

POSITION SUMMARY

The HubSpot Administrator & Analyst is responsible for bringing our Marketing, Sales and Service processes and strategies to life on the HubSpot platform. Using best practices, reporting and analytics, this role will implement, execute, and iterate on programs to reach our customers and help achieve our revenue targets.

DUTIES AND RESPONSIBILITIES

Essential Functions:

  • Ongoing management and maintenance of HubSpot, including completing implementation of CRM, Service Hub, and Sales Hub, including migrating legacy systems.
  • Function as a translator between departments to understand business requirements for HubSpot requests such as features and reports, create requirements to meet functional and underlying data needs, and gain stakeholder acceptance post-implementation.
  • Work with Director Demand Generation to define, build, manage, and report on lead lifecycle, ensuring visibility, proper handoff, and data integrity throughout the process
  • Configure and maintain HubSpot integrations, partnering with and providing requirements to IT team as needed, including Magento, Tableau, and other systems
  • Create reports weekly/monthly/quarterly and dashboard views as needed to empower data-driven decision-making
  • Work cross-functionally with teams such as finance and IT to ensure data integrity, shared understanding, and consistency across the business and systems.
  • Use best practices to manage HubSpot, keeping portal and data clean, and customizing views, properties, workflows, etc.
  • Promote and train on HubSpot usage across the team
  • Own 4over HubSpot roadmap, research best practices, trends and new technology and options within HubSpot and its ecosystem to increase the effectiveness of the system.
  • Identify, define, and own implementation of new ways to enhance data quality, increase scalability, and otherwise improve performance

EXPERIENCE AND QUALIFICATIONS

Required

Education, Licenses, and Certifications:

  • Bachelor's degree in business, marketing, computer science, or related field

Experience:

  • 5+ years of experience gathering requirements, implementing, and managing HubSpot
  • Experience integrating HubSpot with an e-commerce platform such as Magento or Shopify
  • Accounting, Corporate Finance or Consulting experience a plus

Critical Knowledge, Skills, and Abilities Requirements:

  • Demonstrated proficiency and hands-on experience with HubSpot and preferably Tableau
  • Successful track record of business analysis support for cross-functional teams, able to compile and digest data to help team members and executives focus on the material takeaways
  • Demonstrated ability to troubleshoot issues quickly and find solutions independently in a timely manner
  • Detail oriented, self-directed, and likes to multi-task in a fast-paced deadline-driven environment
  • Advanced Microsoft Office skills with a high degree of proficiency in Excel
  • Familiarity with SQL for lightweight data cleanup in HubSpot tools, and to write requirements for DBA
  • Able to communicate conceptual ideas clearly and effectively
  • Ability to contribute individually and accomplish projects with little supervision.
  • Strong project and time management skills; comfortable with frequent change and short lead times
  • Ability to work successfully with some ambiguity, some weekends/non-standard hours.
  • Strategic thinker who is also willing to roll up their sleeves and execute the details.
  • Strong collaborator who can work successfully across stakeholders.
  • Possess high professionalism and poise and remains composed in high-stress situations.
  • Ability to demonstrate successful prioritization and simultaneous management of multiple initiatives.

Preferred

  • Experience in e-commerce, software, information technology, or related field a plus.

ADDITIONAL REQUIREMENTS OR INFORMATION

  • Although duties are typically performed during normal business hours, occasional off-hours work may be required to meet business needs.
  • Position may require occasional travel as needed.
  • The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Nothing in this job description restricts management's rights to assign or re-assign duties and responsibilities to this job at any time.

4over is an Equal Opportunity and Affirmative Action employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.

Keywords: 4over, Minneapolis , HubSpot Administrator & Analyst (USA, Remote), Other , Chaska, Minnesota

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