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Dispatcher

Company: Fairview Health Services
Location: Minneapolis
Posted on: June 13, 2021

Job Description:

Overview

The Dispatcher is responsible for day-to-day operations of the Central Metro/Fairview System Security Communication Center.

.4 16 hours a week

Night Shift 2200 - 0630

Every other weekend

Responsibilities/Job Description

  • Receive/transmit via 2-way radio, emergency instructions and requests for assistance from Security/Safety personnel, staff, visitors, and patients.
  • Monitor a large bank of CCTV surveillance cameras.
  • Prioritize incoming phone calls
  • Dispatch Security Officers
  • Operate Computer Aided Dispatch (CAD) system
  • Monitor multiple fire computers and take appropriate actions
  • Accountable for the safety of patient valuables and cash deposits, end of life procedures, and triaging facility & environmental services calls during off-shifts
  • Perform all related duties/functions/responsibilities as assigned.
  • One or more years of customer service/security experience
  • Excellent communication and computer skills.
  • Ability to assess emergencies and respond quickly

Qualifications

  • REQUIRED:
  • HS degree/GED
  • PREFERRED:
  • Associate/technical degree in telecommunications or law enforcement
  • One or more years of dispatch or hospital security experience
  • Dispatcher must be customer service focused and able to remain calm and professional during stressful situations

Keywords: Fairview Health Services, Minneapolis , Dispatcher, Other , Minneapolis, Minnesota

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