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Registered Nurse (RN) Case Manager

Company: Good Shepherd Community
Location: Sauk Rapids
Posted on: June 12, 2021

Job Description:


The RN Case Manager is responsible for the oversite and management of their designated Household to assure quality of care with in the Standards of Nursing Practice, with a focus on person centered care.


  • Leadership Functions
  • Promotes the Household philosophy; maintaining a sense of "welcoming" through elimination of institutional barriers.
  • Facilitates in a manner to assist all staff voices to be heard.
  • Engages resident, staff, and families in the growing relationships of the community.
  • Facilitates conflict management while respecting diversity of people, their strengths, and ideas.
  • Practices highly sensitive interpersonal and communication skills with staff, families, physicians, other departments and residents.
  • Guides household staff in meeting the physical and psycho-social; person centered needs of the residents.
  • Medication and Treatment Administration Function
  • Monitors adherence to Standards of Nursing Practice and facility policy and procedures governing the administration of medications; promoting the safe and accurate delivery of medications/treatments in accordance with the physician's order.
  • Participates in medication administration as needed to maintain resident needs.

  • Case Management Functions
  • Admits, discharges, and transfers community members to and from the household.
  • Conducts assessments when community members are admitted or are returning from the hospital and on-going for all sections of the MDS assuring compliance to the requirements.
  • Notifies therapy staff regarding rehabilitation orders.
  • Work with physician to obtain orders for therapy program changes and discharge.
  • Daily assesses ongoing needs of any noted resident changes and ongoing quarterly and annual assessments.
  • Performs any nursing skill requiring registered nurse licensure such as intravenous therapy and/or medications and blood draws.
  • Informs the family/physician of the community member's clinical change of condition.
  • Continuous collaboration with the Physicians as needed.
  • Oversees licensed/unlicensed staff care delivery to promote quality of care in accordance with the plan of care.
  • Identifies care related problems or concerns of residents, family, and staff.
  • Develops positive community member relationship, exploring approaches to work with aging and supporting families.
  • Participates in Vulnerable Adult investigations and reporting with Director of Social Services ADON/DON.
  • Is cognitive of and conducts ongoing assessments of community members payer source working closely with ADON and billing department in this process.
  • Collaborates with the team and the greater IDP team as appropriate regarding staff or resident concerns.

  • Care Planning Functions
  • Completes the Resident Assessment Instrument (RAI) including MDS, CAAs, Triggers, and Care Plans for assigned household members as dictated by the facility, State, and Federal Guidelines.
  • Monitors timely planning, scheduling, and revising of the RAI process.
  • Involves residents/family/staff in data collection whenever possible.
  • Incorporates assessment data into the care plan.
  • Coordinates care conferences with household Social Worker initially, quarterly and with significant change.
  • Initiates the care plan, states problems clearly with measurable goals and ensures that approaches are reflective of the current status of the resident.
  • Guides implementation of the care plan for each individual resident in the household.
  • Monitors care plans on ongoing basis to decide if they always reflect current status of the resident.
  • Monitors and manages ongoing lab work and tests with medical record personnel assuring regulatory compliance.

  • Documentation Functions
  • Completes case management assessment on all new residents as per regulatory requirements.
  • Completes risk assessment and comprehensive analysis in conjunction with MDS.
  • Follows facility policy and procedure for all documentation.
  • Documents interventions and effectiveness accurately and completely.
  • Processes and transcribes physician's orders and implements according to policy and procedure as necessary to assist the team.
  • Completes admission, transfer and other required forms in accordance with established procedures.
  • Monitors staff documentation ongoing to meet federal regulation requirements.

  • Personnel Functions
  • Contributes to and consults with the ADON/DON on all aspects of household personnel management, including but not limited to hiring, training and mentoring.
  • Shares information appropriately with household staff.
  • Coordinates training/education with the education staff for the licensed nurse to ensure they are qualified to perform the procedures involving nursing care.
  • Functions within the scope of the Nurse Practice Act, utilizing recognized standards of clinical practice, as defined by the State of Minnesota.
  • Identifies licensed staff performance issues and confides. Provides feedback through coaching, counseling, performance evaluations, and discipline.
  • Directs staff in emergency situations. Is knowledgeable of fire, weather, and safety protocols and is the leader in these situations.
  • Is aware of infection control guidelines and monitors and directs staff to follow these protocols for the safety of themselves and the community members.

  • Performance Improvement Functions
  • Participates in facility quality management meetings and processes.

  • Education Functions
  • Identifies staff training needs and coordinates all mandated and requested educational need with the educational coordinator.

  • Budgetary - Manages the Household within the approved budget for the department.
  • Staff Supervision - Provides orientation and on-going training/education for department employees. Directs staff with injuries to assure proper follow throughs.
  • Goals & Objectives - Assists with developing and accomplishing goals and objectives for the department annually.
  • Performance Appraisals - Completes evaluations, disciplining, recognizing and follow up on all staff performance in a timely manner. Delegates and coaches staff on an ongoing basis.
  • In-service Attendance - Demonstrates participation in staff meetings and educational and safety programs, including all mandatory facility in-services.
  • Confidentially - Complies with HIPAA requirements within the work unity and throughout Good Shepherd.
  • Will participate in an On-Call rotation to assist in ensuring/maintaining adequate staffing levels. On-call schedule is subject to change at the discretion of the ADON/DON.
  • Performs additional duties as assigned by the DON/ADON.


Maintains proper attendance and punctuality to help ensure Good Shepherd is operated in an efficient and effective manner.

  • Maintains proper attendance in accordance with Good Shepherd's policy.
  • Reports to work on time in accordance with Good Shepherd's policy.
  • Provides adequate notice to supervisory personnel before absence or lateness in accordance with department policy.


Maintains and promotes a safe work environment. Demonstrates understanding of and ability to follow infection control, safety, and emergency policy and procedures. Refer to/review emergency preparedness manual and infection control policies.


Displays positive work habits that improve productivity of employees and function. Demonstrates willingness to accept new projects or assignments. Willingly assists other co-workers. Adheres to Good Shepherd's dress code policy.

  • Work center is organized and neat at all times. Plans daily workload to insure tasks completed.
  • Instances of acceptance of new projects/assignments during review period can be identified.


The Good Shepherd Community, affiliated with the Lutheran Church-Missouri Synod, provides a ministry of health care and housing services for young and older adults in Central Minnesota. Good Shepherd serves people from a Christian perspective by ministering to the whole person through a continuum of quality services. It is the responsibility of an employee to demonstrate regard for the dignity of those we serve and those we work with through adherence to our mission.


  • The RNCM must have a current license to practice in the state of Minnesota and a current CPR certification.
  • A minimum of two years nursing experience (long term care preferred).
  • The RNCM must demonstrate leadership abilities to develop and motivate people; possess good critical thinking and problem-solving skills; must prioritize responsibilities; be flexible and able to work under stressful situations.
  • Possess good verbal and written communication skills (English); be self-directed and work autonomously and as a team member.
  • Management skills necessary to plan for and oversee the utilization of resources and the design of work processes.

Keywords: Good Shepherd Community, Minneapolis , Registered Nurse (RN) Case Manager, Other , Sauk Rapids, Minnesota

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