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Fair and Responsible Banking File Review Manager

Company: US Bank
Location: Minneapolis
Posted on: June 13, 2021

Job Description:

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

This position will support the U.S. Bancorp's Company's Fair and Responsible Banking (FaRB) Program Policy ("Policy") and helps establish and provide oversight for FaRB manual file review for credit products and activities offered by Business Lines (BLs) across the entire product process. The File Review Manager will lead a team of compliance professionals. He/she will collaborate with the FaRB groups and stakeholders of various levels within the organization, including Corporate Compliance, Legal, and BL personnel, to help ensure the effective performance of the Policy.

This position requires an understanding of business objectives and key fair lending and responsible banking risk drivers across the product process. The successful candidate would be expected to communicate file review results concisely to a broad audience, including senior management. This position reports to the U.S. Bancorp Fair and Responsible Banking Data Management/Analytics/File Review Director.

We are looking for candidates with the proven ability to work and thrive in a rapid-paced, deadline-driven, and team-oriented environment; who have project management skills; and who have the drive to continually meet new challenges.


  • Oversee File Review team for all BLs associated with, and credit products offered by, U.S. Bank

  • Manage team of compliance professionals in the performance of manual file reviews associated with various risk factors such as Pricing, Underwriting, Credit line assignment/adjustment, Loss Mitigation, Redlining, Exceptions, Processing times, Steering

  • Work to implement enhancements to statistical analysis based on feedback from loan level reviews on proportions testing and odds ratios, regression analysis including logistical and linear regression models as well as sampling and matched pair methodology

  • Compile results of analyses and collaborate with 1st line of defense partners in identifying program risk control gaps, policy and procedural deficiencies and process improvements

  • Participate in annual and periodic analysis scheduling and prioritization

  • Collaborate with analysts and managers to illustrate analysis and review results into reports/memos

  • Responsible for conveyance of observations stemming from analyses to various BLs and channels within the bank

  • Support regulatory exam activities as well as internal audit related activities

  • Oversee the process of analysis report finalization, distribution and documentation of all associated materials as well as log of completed reports

  • Partial owner responsible for maintenance and oversight of Data Management, Analytics and File Review shared mailbox

  • Responsible for formalized issue oversight resulting from observations stemming from file reviews from identification of risks, through vetting formal issues to assessment for the purposes of closing formal issues

  • Partner closely with other Fair and Responsible Division teams for loan level insight and ad hoc related activities

  • Responsible for periodic review and oversight of the File Review Desktop procedures

  • Oversee QC/QA File Review team and assess both final 2nd level reviews, results of QA/QC sample review and business line responses

Basic Qualifications

  • Bachelor's degree, or equivalent work experience
  • Ten or more years of experience in an applicable risk management environment
  • Applicable certifications

Preferred Skills/Experience

  • At least 10 years of related experience, preferably in financial services

  • Ability and experience in directing staff to develop and execute FaRB file review, and maintain file review working paper in a consistent, accurate and completeness manner

  • Ability to lead a team of fair and responsible banking compliance professionals, implement strategic plans, influence business line management to proactively mitigate Fair Lending and Responsible Banking risk, and manage multiple complex projects and deadlines simultaneously

  • Advanced knowledge of fair and responsible banking laws and regulations, including Fair Lending Laws, UDAAP, and consumer protection laws, as well as related regulatory examination standards, applicable regulatory guidance, and litigation and enforcement actions.

  • Thorough knowledge of U.S. Bancorp operations, policies and procedures, and the ability to review and revise policies and procedures to demonstrate effectuate compliance.

  • Certified regulatory compliance manager or certified audit professional with advanced experience in performing and leading manual file review

  • Excellent written, verbal, and interpersonal communication skills with the ability to generate effective presentations and management reporting and communicate concisely with BL partners and management.

  • Experience in participating in complex Fair Lending, HMDA, UDAP, UDAAP, or consumer protection-related matters, enforcing requirements, working with auditors and examiners, negotiating desired outcomes, executing project and implementation plans, and reporting issues and trends to management


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law

Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Keywords: US Bank, Minneapolis , Fair and Responsible Banking File Review Manager, Other , Minneapolis, Minnesota

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