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Special Loan Relationship Manager 1

Company: US Bank
Location: Minneapolis
Posted on: June 13, 2021

Job Description:

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

If you have a passion to utilize your leadership skills, and are interested in an opportunity to build strong relationships with internal and external partners and customers - then this position is in alignment with your career goals and objectives; and will present you with continued growth opportunities.

In this position you would be responsible for strategies to maximize recovery opportunities and minimize losses as well as ensure effective and appropriate handling of U.S. Bank Equipment Finance exposures within the regulatory and procedure guidelines established. The position will allow you the opportunity to work in a fast pace environment , with a high energy team of talented and skilled individuals. Works with a more senior manager on larger, more complex loans.


  • Review and analyze assigned accounts to determine enhanced collection strategy to employ utilizing the established tools and parameters. Be pro-active in finding resolution of problematic accounts and diligence in collecting legal, professional and other applicable fees.

  • Responsible for maintaining bad debt recovery projections on assigned accounts

  • Continued follow-up on assigned files by making contact with borrowers and maintain adequate records of all interactions within the system of record

  • Timely and accurately responding to discovery and data requests

  • Facilitate required Inventory Reconciliations

  • Prepare for and provide account status updates and proposed action plans; and updates through Portfolio Reviews and weekly Loss Forecast meetings for at risk charge off accounts

  • Ensure regulatory compliance in all aspects of managing assigned accounts

  • Processing and recording of cash received, including documentation within the system of record, recommendation of cash adjustments, and any necessary fee waivers

  • Review attorney invoices of accuracy and prepare for submission of approval

  • Provide support to peers by consulting on collection strategy and reviewing problematic accounts that may require further action

  • Negotiate an action plan with the borrower, rehabilitating the account or developing and implementing a resolution strategy.

  • Ensures compliance with appropriate policy and regulatory requirements by prompt and effective follow-up and servicing of accounts

  • Pursue initiatives and processes to increase recovery on performing and non-performing accounts.

  • Align oneself in a manner consistent with U.S. Bank Equipment Finance's core behaviors and Client Advocacy Principles.

  • Seek guidance and support (when appropriate) along with building a trusted relationship with outside counsel and other third parties, as applicable.

  • Provide thoughtful and tactical analysis of accounts and maintain current follow-up on accounts assigned. Identifies and recommends strategies to maximize recovery and reduce losses.

It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank's "Code of Ethics". Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.


  • Bachelor's degree, or equivalent work experience

  • One to three years of experience in lending/account management activities


  • Experience and knowledge on defaulted corporate and commercial accounts

  • Good working knowledge related to negotiations of escalated and complex delinquent accounts

  • Understanding terms and conditions

  • Critical thinking and utilizes suitable strategic approach

  • Excellent interpersonal, professional, verbal and written communication skills

  • Shows leadership proficiency

  • Intermediate skills with using Excel

  • Well-developed customer service/relations skills


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law

Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Keywords: US Bank, Minneapolis , Special Loan Relationship Manager 1, Other , Minneapolis, Minnesota

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