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Outpatient Behavioral Coordinator

Company: Fairview Health Services
Location: Elk River
Posted on: June 13, 2021

Job Description:


Performs a wide range of clerical and support services for behavioral outpatient programs. Including indirect patient care functions, office management and coordination of communication amongst a multi disciplinary work team. To support quality care to mentally ill and or chemically depended population as well as support the mission of Fairview

Responsibilities/Job Description

Customer Service

  • Greets and directs clients, visitors and staff in a professional and positive manner
  • Required to perform multiple, simultaneous tasks in an environment faced with interruptions
  • Responsible for admission and discharge paperwork coordination
  • Responsible for the scheduling of clients for initial appointments and follow up appointments


  • Answers, screens and responds to telephone calls
  • Interacts effectively with other team members, patients and the public to foster cooperation and accurate exchange of communication.
  • Works collaboratively with all team members

Medical Record Coordination

  • Follow establish steps in transcription of orders within guidelines
  • Prepares and maintains patient's charts
  • Enters orders into FCIS
  • Request and maintains medical report information as necessary
  • Demonstrates Commitment to Fellow Employees
  • Seeks to understand and value differences between employees.
  • Treats other employees with dignity and respect.
  • Demonstrates open, honest communication and behavior.
  • Resolves conflict in a positive manner.
  • Contributes to the productivity of the workgroup.

Office Management

  • Maintains databases and associated files and records.
  • Prepares and distributes reports as requested.
  • Maintains patient and station supplies / forms
  • Is responsible for typing, coping, faxing and billing coordination
  • Provides secretarial support including composing, development of department's forms and correspondence.
  • Generates reports in conjunction with licensing and compliance requirements

Uses time efficiently and actively participates in productivity of the department.


Required Qualifications

  • Customer Serivce experience
  • Proficient in Microsoft Office software
  • Medical Teminology

Preferred Qualifications:

  • Vocational training certificate in any of the following areas: medical receptionist, office management and technology, administrative specialist, etc.

Keywords: Fairview Health Services, Minneapolis , Outpatient Behavioral Coordinator, Other , Elk River, Minnesota

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