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Quality Returns Coordinator

Company: Power Systems AHS
Location: Chanhassen
Posted on: April 10, 2021

Job Description:

Job Description:Power Systems AHS, Inc, a subsidiary of Applied Industrial Technologies, is seeking a Quality Returns Coordinator for its Chanhassen, MN branch location. The positions primary responsibilities are to coordinate and document all product return requests and physical returns. The successful applicant will be responsible to effectively interact with Production, Shipping, Receiving, Engineering, and Purchasing teams to ensure customer returns are processed accurately in our ERP system and disposition communicated.
Shift: 8:00am - 5:00pm M-F
Compensation: $20-$24/hour based on experience.
Responsibilities:

  • Ensure customer return requests are promptly addressed.
  • Issue and coordinate Service Orders and RMA's (Return Material Authorization) in our ERP system and communicate identification to sales associates.
  • Coordinate physical returns upon arrival and ensure distribution to the appropriate workstation. This will include coordinating vendor returns for evaluation and disposition on both customer returned product and non-conforming internal product.
  • Document all pertinent information (Evaluations, Findings, etc.) pertaining to product returns.
  • Assist the Quality Manager with inventory verification and disposition of suspect product.
  • Assist the Quality Manager with training events pertaining to product returns with other employees.Requirements:
    • Excellent analytical and problem solving skills.
    • Good written and verbal communication skills.
    • Must be a self-starter and able to work independently as well as with a team.
    • Must be proficient with Microsoft Word, Outlook, and Excel.Preferred:
      • 2+ year's quality position experience.
      • Experience with ISO 9001
        Power Systems AHS, LLC is a leading distributor of hydraulic fluid power equipment, such as pumps, valves, gear boxes, differentials, hydrostatic transmissions, and motors. Their Engineering Department can assist in designing and testing of multifunctional valve blocks to help eliminate valves, hoses, and simplify circuits. Power Systems AHS, LLCs' Engineers use the latest in computer aided design (CAD) software and have solid modeling capabilities.Parent company Applied Industrial Technologies (NYSE: AIT) is the world's largest fluid power distributor. Our network of 18 fluid power companies (70+ locations) in North America is a resource for dedicated fluid power support. We have one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists, and Certified Fluid Power Mechanics and Technicians to assist you with problem solving, system building, and troubleshooting. Between our service centers and our network of fluid power companies, we provide immediate access to the critical fluid power components and services our customers need.

Keywords: Power Systems AHS, Minneapolis , Quality Returns Coordinator, Other , Chanhassen, Minnesota

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