Guest Service Ambassador
Company: Hotel Ivy, A Luxury Collection Hotel
Location: Minneapolis
Posted on: April 11, 2021
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Job Description:
This position will require flexible scheduling including a
combination of AM/PM and overnight shifts, as well as covering
weekends and holidays based on scheduling needs. We are looking for
someone who is flexible to work some overnight shifts.
WHO YOU ARE
You love being the person others can rely on, the "go-to". You're
great at anticipating needs, and others feel like you're always one
step ahead because what they need is done before they even have to
ask. You like to stay busy, and when guest traffic slows, you
always find other work to be done. Practical and approachable, you
take pride in a well-groomed appearance while working in an upscale
environment.
WHAT YOU DO
You welcome every guest to the hotel with a smile, and as an
ambassador for the hotel, you make sure they are taken care of with
a sense of urgency. Check ins and check outs, answering phone
calls, taking orders, and holding conversations are all part of
your day to day.
WHERE YOU WORK
Hotel Ivy, part of Marriott International's Luxury Collection and
managed by Wischermann Partners, is located at 201 South Eleventh
Street, Minneapolis, Minnesota 55403. With its distinctive style,
Hotel Ivy is known for its luxury rooms and suites, sophisticated
elegance, and unrivaled service. Connected to seven miles of
skyway, Hotel Ivy offers its guests unsurpassed access to
Minneapolis highlights including the Convention Center, Nicollet
Mall, Orchestra Hall and the Guthrie Theatre. Known for its
sophisticated elegance and award-winning cuisine, the Hotel Ivy
provides a seamless blend of modern amenities and timeless
charm.
WHY YOU'RE HERE
Why do you do what you do? Passion. Pride. Life. You are passionate
about making that difference. Making the difference for every guest
that walks through the doors of the hotel, and doing everything you
can to ensure each of our guests has a memorable experience. You
are here because the life you want is about providing exceptional
service, and that is exactly what we do.
We are an equal opportunity employer and value diversity. All
employment is decided on the basis of qualifications, merit, and
business need.
Keywords: Hotel Ivy, A Luxury Collection Hotel, Minneapolis , Guest Service Ambassador, Other , Minneapolis, Minnesota
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