Sr Communication Business Partner, Incident Response
Company: Target
Location: Chanhassen
Posted on: February 25, 2021
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Job Description:
Senior Communications Business Partner, Incident Response,
Target Classification: ExemptDate: November 2020About us: A role
with Target Communications means a chance to continuously improve
the quality, relevance, creativity and authenticity of both
internal and external storytelling. Bring your skills as a bold and
forward-thinking professional communicator who thrives on building
confidence, driving brand love and creating value. Here, you'll
shine as a relationship-focused pro who's strategically minded, an
expert executor and an articulate brand ambassador. Rise to the
challenge of driving results with smart risk-taking, constant
innovation and perpetual teaching and learning. Comprised of Public
Relations, Crisis Management and Internal Enterprise
Communications, this team strengthens and protects Target's
reputation and helps drive traffic, sales and guest loyalty. You'll
develop deep relationships with business partners to ensure
critical information flows through multiple channels, building
confidence with team members and external stakeholders and
strengthening Target's position within the competitive retail
marketplace.As a Senior Communications Business Partner, Incident
Response, you are the first line of defense for the Reputation
Communications team in managing day-to-day response to incidents
happening across the enterprise. The ideal individual in this role
can remain calm under pressure while managing multiple priorities
at any given time. They have significant media relations expertise
and the ability to quickly research an issue, formulate a
communications plan and seek buy-in from multiple internal
partners. This individual has a keen understanding of current
issues and curiosity for Target, the retail industry and crisis
management. The ability to work with urgency and meet all deadlines
is a must.The Communications Lead, Incident Response, manages
communication for a variety of projects and business areas,
including:* Target's coronavirus response, including communication
about the measures we're taking to keep our guests and team safe*
All security-related incidents, including partnerships with Assets
Protection, Corporate Security and Global Investigations* Lawsuits
and legal issues across all business areas* Product quality and
safety issues, including product recalls and withdrawals in
partnership with Target's Food Safety and PSQA teams* Cyber
security incidents, including serving on the Cyber Incident
Management team* Natural disaster response and recovery, including
serving on the Green Team with representatives from across the
enterprise* Guest incidents that arise through Guest Relations or
Social Media* Employee misconduct, in close partnership with the
Employee Relations team* Labor relations issuesThis team member
serves as the Communications lead on several cross-functional
teams, including the Risk & Reputation working team, Green Team and
Cyber Incident Management team. They are responsible for working in
close partnership with Target's PR agencies on research,
benchmarking, communications planning, message development,
monitoring and reporting. This role is also responsible for
assisting with media hotline on-call responsibilities on select
evenings, weekends and holidays.Skills required:* Minimum of 8
years of professional communications experience* Ability to develop
compelling communication strategies with clear and measurable
goals* Expert media relations skills, with a high degree of comfort
working with consumer and business press* Executive presence and
the ability to coach/counsel senior leaders* Ability to collaborate
with peers and influence without authority* Organized and able to
balance multiple competing priorities on a daily basis* Team player
and effective at collaborating with multiple internal stakeholders
to drive results* Strong writer for various forms (i.e., email,
media talking points)* A storytelling mindset with business
acumenAmericans with Disabilities Act (ADA)Target will provide
reasonable accommodations (such as a qualified sign language
interpreter or other personal assistance) with the application
process upon your request as required to comply with applicable
laws. If you have a disability and require assistance in this
application process, please visit your nearest Target store or
Distribution Center or reach out to Guest Services at
1-800-440-0680 for additional information.
Keywords: Target, Minneapolis , Sr Communication Business Partner, Incident Response, Other , Chanhassen, Minnesota
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