UX Lead

Company: Hero Digital
Location: Minneapolis
Posted on: February 25, 2021

Job Description:

This position is based in our Minneapolis office. What will the world look like a year from now? Or five years? What will life be like? Will we ever go to a store again? A concert? These are just a few of the questions we're exploring here at Hero Digital. And we need a new UX Lead to help us answer them. At Hero, we uncover essential moments of truth in customers' lives-and respond to those truths with experiences of beauty. Our clients span industries from technology and social media to financial services and health. All across the country. If driving powerful user experiences is your thing, and you have a portfolio that reflects those experiences, please give us a shout. We'd love to speak with you. What You'll Do

• Balance data with instinct to make intuitive leaps that solve client design challenges.
• Interpret consumer and business research into insights that drive the strategy for a new user experience.
• Drive the development and communication of design and experience guidelines.
• Produce audience personas, user journey maps, site maps, detailed user flows, wireframes, prototypes, and user interface specifications.
• Perform metrics analysis to inform design/UX optimization efforts; apply a data-driven approach to all design activities.
• Lead user experience research and testing on client projects.
• Directly work with clients and the client services team to develop a shared experience vision.
• Collaboratively work alongside the engineering team to align with platform-standard methodologies and implementation details.
• Work in a rapid development and prototyping environment where effective communication is paramount.
• Work with Creative Directors plus leadership team with RFI's, RFP's and Pitch projects when needed by outlining user requirements as well as research to support designs.
• Mentor more junior team members, as well as serving as a representative for the team within the design community. What You Know
  • You have 7+ years of professional experience designing outstanding responsive websites, mobile applications, and other digital experiences.
  • You have 5+ years experience designing in an agency.--
  • Experience creating amazing experiences for big brands.
  • Strong body of up-to-date work and online portfolio that clearly articulates your contributions.
  • Proven fluency in standard methodologies for mobile and web information architecture and responsive design, as well as deep and broad knowledge of usability principles and techniques.
  • Strong user experience skill set including strategy, information architecture, and design aesthetic.
  • Strong presentation skills and ability to craft a story.
  • Experience thinking in design system terms and for platforms or content management systems.
  • Excellent customer experience intuition; proven success in creating beautiful and user-friendly web applications, business software, mobile apps and consumer-facing digital experiences.Can participate in and help with developing pitch presentations.
  • Fluency in Figma, Omnigraffle, Axure, Miro, Sketch and InVision.
  • Experience and desire to work within a fast-paced, iterative development environment.
  • Degree in graphic design, human-computer interaction, interaction design, or other relevant experience. Bonus Points For Experience in purchase flow optimization, transaction flows and other complex systems.
    Experience with design system methodologies like atomic design.
    Experience with agile methodologies. Who we are We are a leading independent customer experience agency in North America that was born in California, at the intersection of business, design and technology.--Our purpose is to bring moments of Truth & Beauty into people's lives by creating customer experiences that are good for people and good for business. We drive growth and loyalty through a relentless focus of placing our client's customers at the center of their business. Led by the experts in strategy, marketing, data, design, and technology, we work in blended teams, solving client problems and delivering results at market speed.--These teams help Fortune 500 companies like Comcast, Oracle, Twitter, U.S. Bank, Salesforce, Sephora, UnitedHealthcare, and TD Ameritrade Institutional invent, transform, and perform to deliver new brand and business value. Do you share the values that set our company apart?
    
    We are expanding our team of humble and hardworking people who share the qualities we believe in. We seek those who are Wholehearted, Craft-driven, and Bright. We are grounded in the values of who we are that ultimately lead to moments of Truth & Beauty. We celebrate leaders at all levels who take risks and create magic. We bring our complete, genuine, and whole-hearted selves forward each day. We are craft-driven in nature, with strong curiosities, but with a diligent and meticulous approach. And we bring an unexpected brightness through imagination, inspiration and an optimistic mindset. The commitment we make to our work is the source of our pride and the basis of our reputation.-- Above all, Hero Digital is committed to creating an inclusive employee experience. One that reflects the world we live in today. We are an equal opportunity employer that welcomes people regardless of backgrounds, experiences, abilities, and perspectives. Are you able to work out of our Minneapolis office? --*
    How did you hear about this opportunity? --*
    Have you been involved in pitching new business? --*
    Have you worked for a digital agency/agencies? --*
    If so please list a a few of them Do you require visa assistance to change employers? --*
    Please explain. What is your desired salary?
    U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Hero Digital are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
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Keywords: Hero Digital, Minneapolis , UX Lead, Other , Minneapolis, Minnesota