Data Insights Architect, Customer Operations

Company: Anaplan Inc
Location: Minneapolis
Posted on: November 23, 2020

Job Description:

Anaplan, the Connected Planning pioneer, is changing the way the world's most respected companies do business. We believe in clear, open communication enabling teams to overcome obstacles and move forward together. We want you to feel that you belong to a team, you matter, and are able to be your authentic self. We all work together to deliver business value with the power of Connected Planning at every level within every organization, and alongside an ever-growing number of users, a rich partner ecosystem, and active community. At Anaplan, our values are key to everything we do. We call it #AnaplanLOVE At Anaplan these words come to life by making employees feel empowered and inspired.Building a strong culture around company values is an ongoing journeythat will continue to be the core of our existence. Sure, we are leading innovation in Enterprise Planning Management software. Yes; our product is arguably the most sophisticated one in its class. But our product alone does not make heroes of our customers. Our Customer Success Team, and our Partner Ecosystem of Anaplan delivery consultants do. And these teams can't function successfully without the support, direction, and guidance of our Operations team! This important position on the Anaplan Operations team gives you a fantastic opportunity to help scale our business through the evolution and growth of our Customer Success team. Working to ensure our Customer Success team members are equipped with the best enablement, tools, processes and communications they need. We want you to think big and act bold through expressing your authentic best self! Anaplan is looking for a tenacious Data & Insights Architect to join Customer Operations Team in, Minneapolis, MN. This is a stellar opportunity to get involved in a highly visible, large scale SaaS cloud company. This role is an immediate full-time position. If you're ready to roll up your sleeves and tackle unique problems that no one else is solving, keep reading. Come see for yourself what an exciting place to work looks like Insight on your impact Do you get up every morning excited to make impact by solving challenges and learning new things along the way? Are you able to put yourself in our Business Partners' shoes, and understand what they need to be truly successful in delivering and supporting Anaplan with our customers? Are you a natural master of managing execution against evolving / competing priorities? Are you cool and calm under pressure, and able to remain focused on designing, planning and delivering projects and results? Do you thrive in building strong relationships across cross-functional teams? Then this job is for you. Your qualifications, your influence As a Data & Insights Architect, Customer Operations, you'll report to the Manager, Data & Insights and collaborate closely with the team to help strengthen and scale the Anaplan Customer Success team. You will be a part of Anaplan's Operations team that operate globally to provide the tools, processes, best-practice collateral, and operational support that make our Customer Success team, and ultimately customers successful. Responsibilities: - Understand, review, and gather requirements that drive architectural needs of Anaplan's operational solutions that directly support the field - Modify existing Anaplan models as part of a connected solution, optimization; incorporate new functionality as deemed necessary - Serve as an architectural SME for connected planning solutions within Customer Operations - Exemplify the Anaplan Way when building Anaplan solutions - Execute end-to-end model-building projects in Anaplan as the overall owner - Provide concise and insightful progress updates in a timely manner to the Project Team; incorporate feedback efficiently in an iterative manner as needed - Collaborate efficiently with both internal and external (e.g. Product) teams - Oversee data strategies to establish effective targeting and personalization, working closely with the rest of Data & Insights teams, both within and outside of Customer Operations The responsibilities aren't always defined. It's critical that you have the skills, motivation and initiative to really take ownership of the Customer Operations space to help drive us forward as a company. This role requires high levels of autonomy, accountability, and integrity! Preferred skills and technical familiarity - Anaplan Level 2 training or higher required - End-to-end Anaplan deployment experience strongly preferred - Proven knowledge of a formal system implementation methodology - requirements gathering, design, build/test and deploy, etc., required - understanding of Agile methodology a strong plus - Data-driven with a commitment to process improvement - Bachelor's Degree in finance, accounting, or a related field preferred - 3+ years of Operations, Program Management, or related experience in SaaS company preferred - Proven technical project management capabilities with an ability to orchestrate many moving parts including changing priorities - Strong reputation working with inter-disciplinary teams as being innovative, accountable, reliable, and able to thrive in a constantly changing environment - Enjoys getting their hands dirty by digging into complex operations - Ability to manage own workload, work efficiently, and meet deadlines - Can-do and positive attitude who seeks proactive solutions and enjoys building a collaborative work culture strongly preferred Our diversity and inclusion commitmentBuild your job in a place that thrives on diversity, inclusion and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day! Our story Anaplan is a cloud-native enterprise SaaS company helping global enterprises orchestrate business performance. Our customers come first to create heroes, unlock potential & build trust and confidence. We challenge legacy thinking and software that isn't flexible for the modern organization. We have architected the only platform that will take the time from planning to decision down to zero. We're building a truly unique technology. From our calculation engine and in-memory data store, to apps and predictive analytics; amazing technology is being developed every day. We're addressing a $100B/year problem that all global businesses face. Our mission is to break the traditional business planning mold, currently performed through spreadsheets or legacy systems. Anaplan's Connected Planning platform is enabling customers to improve decision-making by turning response time into real time, to make better decisions to enhance your business. The platform helps you dynamically orchestrate performance enterprise-wide, and convert constant change to your environment. See what our global customers and partners have to say about Anaplan's platform is solving some of the most complex challenges in business. CEOs, analysts, and the press agreeAnaplan is changing the way the world does business. Learn about our history, see our recognitions and achievements, and take a look at what it's like to work at Anaplan. Get to know more about working at Anaplan by checking out our social channels. Facebook - Twitter - Instagram - YouTube Can't find the perfect role for you? New opportunities are opening up daily: COVID-19 UpdateProtecting the health and safety of our communities, including our employees and of those considering a career at Anaplan, is our highest priority. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process.

Keywords: Anaplan Inc, Minneapolis , Data Insights Architect, Customer Operations, Other , Minneapolis, Minnesota