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Research and Strategy Advisor

Company: Thrivent
Location: Minneapolis
Posted on: October 19, 2020

Job Description:

The Research and Strategy Advisor is a thought-leader who is responsible for identifying strategic or tactical insights from research that directly influence organizational goals, strategies, plans and results. This role is instrumental in providing research-based insights to corporate leaders to make fact-based decisions. A key component of the role is to proactively work with senior business leaders to suggest or determine topical areas and hypothesis that need to be evaluated, and to design the best research program to do so. The role will partner, train, mentor, and provide work direction to Research Analysts as necessary. Job Description Job Duties and Responsibilities Leads research projects that are medium to large sized in scope and complexity as gauged by level of strategic impact. Projects often include inform corporate-level marketing strategies that to generate fundamental customer knowledge and drive customer satisfaction and revenue growth, e.g. attitudinal segmentation, product strategy, marketing mix and customer experience preferences. May oOversees creation, tracking and analysis of key survey-based measurement programs for corporate metrics and indices. Primarily consults with business partners who are at the VP level or above to understand business questions and research needs. Develops a deep understanding of broader corporate strategies and proactively informs these strategies through strategic thinking and research. Proactively defines specific hypothesis/questions around Thrivents strategies and goals to evaluate and analyze via research. Translates highly complex, vague or unfocused business questions into simple, straightforward questions and activities that research subjects can respond to. Proactively and independently develops holistic research plans using a wide variety of familiar and less familiar advanced methods to evaluate hypotheses/questions around Thrivent strategies and goals. Offers flexibility in research plans by offering multiple options to conduct research with an explanation of pros/cons. In general, trains, mentors, and provides work direction to less senior research analysts. Leads and conducts, primary qualitative and/or quantitative research, often in collaboration with peers and team leader. This includes creation of data collection instruments, data collection and analysis, discernment of insights and report generation. Partners with a wide variety of research vendors - selecting, contracting, distinguishing duties, serving as Thrivent contact, participating in research activities, and translating research deliverables as needed for internal business customers. Leads and conducts secondary, primary qualitative and/or primary quantitative research, often in collaboration with peers and team leaders. Provides work direction to less senior research peers to analyze data and information produced via primary and secondary research. For primary quantitative data, this oftentimes involves the use of intermediate to advanced statistical methods. Proactively develops actionable insights that can inform division and corporate strategic direction.Works with a high level of autonomy and independence to deliver work with excellence and efficiency, at a level suitable for C-suite consumption. In general, trains, mentors, and provides work direction to less senior research analysts. Required Job Qualifications -- Bachelor---s in social sciences, mathematics, statistics, library science, marketing with research focus, or related field. Masters or doctorate strongly preferred. Extensive experience in market research, survey research, statistics, or equivalent experience Demonstrated business acumen with 7 years of experience working within financial services, investments or insurance industries. Extensive knowledge and experience with qualitative research methodologies, e.g., interviews, ethnography, focus groups, and ad hoc communities. This includes sample design, screener development, discussion guide development, analysis and reporting. Experience determining the best qualitative methodology for the question to be answered. Extensive knowledge and experience with quantitative research methodologies. This includes sample design, questionnaire development, and advanced statistical methods, analysis and reporting. Extensive experience determining the right research methodologies and research programs to answer questions of high ambiguity and broad scope. Advanced ability to develop and tailor key insights and messages appropriately for audience (senior leader, line manager, etc.). High facility compellingly conveying insights via written or verbal presentation to senior leadership. Extensive experience with SPSS or similar. Experience with online research tools including survey platforms and ad hoc communities. Advanced skills in Microsoft Excel and PowerPoint. Other Critical Factors Strong attention to detail, excellent organizational, planning and problem solving skills Able to work with a sense of urgency on multiple projects at the same time Demonstrated ability to work independently, within a stated objective Advanced project management skills.

Keywords: Thrivent, Minneapolis , Research and Strategy Advisor, Other , Minneapolis, Minnesota

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