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Clinical Specialist, Cardiac Rhythm Heart Failure - Minneapolis

Company: Medtronic GmbH
Location: Minneapolis
Posted on: September 17, 2020

Job Description:

Clinical Specialist, Cardiac Rhythm Heart Failure - Minneapolis Bringyour talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation,our medical technologies opendoors. We support your growth with thetraining, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:

Provide technical, educational,operational and sales support to assist the district in meeting CRHF sales andcustomer service objectives. CRHF seeks candidates who will meet ourcustomer expectations by striving without reserve for the greatest possiblereliability and quality in our products, processes and systems by beingaccountable, having a voice and taking action.

A DAY IN THE LIFE: POSITIONRESPONSIBILITIES:

TechnicalSupport

Successfullycompletes CRHF Field Technical Training – including online and field-basedtraining

Performschecks/interrogations of all CRHF medical device systems post sign-off

Supportsimplants of all CRHF products post sign-off

Provideson-call support as needed on evenings and weekends post sign-off

Providetroubleshooting support as requested

OperationalSupport

Assurescompletion of patient registration and any other required hospitaldocumentation

Helpsmanage consignment inventory and trunk inventory once obtained

Providesadditional inventory support to meet customer needs

Maintainssoftware on programmers throughout the district as directed

Assistswith managing daily coverage logistics as needed

EducationalSupport

Educatesand trains physicians, hospital personnel and office staff on products orsolutions for which training has been completed

Assistswith educating and training new Clinical Specialists and Sales Representativespost sign-off

Partnerswith DSM, Sales Reps and DM to learn market dynamics and local customermotivations and needs; has a basic understanding of how Medtronic CRHF productsand solutions offer value to the customer

Assistswith obtaining customer POs throughout the quarter

Hasa basic understanding of the competitive landscape

Independentlyidentifies customer needs and opportunities and provides feedback to SalesRep(s) to support sales objectives

OngoingTechnical Development

Staysup to date on new products, solutions and patient management offerings

Completesall assigned training in a timely manner

Performsother related duties as assigned

MUST HAVE - BASIC QUALIFICATIONS: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASICQUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

AHigh School Diploma PLUS a minimum 7 years of work experience in the healthcareor engineering field, OR

AnAssociate’s Degree PLUS a minimum 5 years of work experience in the healthcareor engineering field, OR

ABachelor’s Degree PLUS a minimum of 3 years of work experience in thehealthcare or engineering field, OR

ABachelor's Degree and currently enrolled in a certificate program from a pacingschool like ATI or PrepMD and 3 years of prior professional experience

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS: Thorough working knowledge of medical terminology and the medical device industry

Proven ability to build/maintain positive relationships with peers and colleagues across organization levels

Strong work ethic in accomplishing objectives of the position

Expertise with Microsoft tools & other applications (i.e., SalesForce.com)

Ability to meet vendor credentialing requirements

Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

PHYSICAL JOB REQUIREMENTS: The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Frequentrequired travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required tobe independently mobile

Continuousverbal and written communication

Frequent 2- handedlifting of up to 40 lbs. from floor to chair/table and from one to anothersurface at approximately the same level

Sitting,standing and/or walking for up to eight plus hours per day

Environmentalexposures include eye protection, infectious disease and radiation

Ability to wear7-9 lbs of lead for extended periods of time while in the O.R.

Frequentlyrequired to use hands to finger, handle or feel objects, tools or controls

Ability toeffectively use a mobile phone, PC, keyboard and mouse

Frequent bending/stooping,squatting and balance

Specific visionabilities required by this job include close vision, distance vision, depthperception, and ability to adjust focus in relation to travel and operating apersonal computer

Must be able todrive approximately 80% of the time within assigned territory.

ClinicalSpecialists are required to be within their assigned territory each day to beavailable as unscheduled needs arise. CS’s are required to work a number ofweekend and holidays during the quarter, as determined by localmanagement. Weeknight call coverage isthe primary responsibility of the Sales Rep, however, at times, business and/orgeographical needs require a CS to be scheduled for week night coverage asapproved by regional management.

Must have avalid driver's license and active vehicle insurance policy. In addition,your driving record will be reviewed and will be considered as part of yourapplication.

Travel Requirements: Minimumtravel of 10%

ABOUT MEDTRONIC Together, we can change healthcareworldwide. At Medtronic, we push thelimits of what technology can do to help alleviate pain, restore health andextend life. We challenge ourselves andeach other to make tomorrow better than yesterday. It is what makes this an exciting andrewarding place to be.

We can accelerate and advance ourability to create meaningful innovations – but we will only succeed with theright people on our team. Let’s worktogether to address universal healthcare needs and improve patients’lives. Help us shape the future.

It is the policy of Medtronic toprovide equal employment opportunity (EEO) to all persons regardless of age,color, national origin, citizenship status, physical or mental disability,race, religion, creed, gender, sex, sexual orientation, gender identity and/orexpression, genetic information, marital status, status with regard to publicassistance, veteran status, or any other characteristic protected by federal,state or local law. In addition, Medtronic will provide reasonableaccommodations for qualified individuals with disabilities.

This employer participates in thefederal E-Verify program to confirm the identity and employment authorizationof all newly hired employees. For further information about the E-Verifyprogram, please click here: http://www.uscis.gov/e-verify/employees

The above statements are intended todescribe the general nature and level of work being performed by employeesassigned to this classification. They are not intended to be construed as anexhaustive list of all responsibilities, duties and skills required ofemployees assigned to this position.

Create and manage profiles for future opportunities.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here .

Keywords: Medtronic GmbH, Minneapolis , Clinical Specialist, Cardiac Rhythm Heart Failure - Minneapolis, Other , Minneapolis, Minnesota

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