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Service Now System Admin - Appleton WI/Minneapolis MN

Company: Vbeyond Corporation
Location: Minneapolis
Posted on: July 1, 2020

Job Description:

Hello Job Seeker My name is Aakash Chaturvedi and I am a Recruitment Lead at Vbeyond Corp. I am reaching out to you on an exciting job opportunity with one of our clients. You can reach me at aakashcvbeyond(dot)com Job Title ServiceNow System Administrator Location Appleton WIMinneapolis MN Job Description The ServiceNow System Administrator has strong technical ability and excellent communication skills in order to successfully provide services and support for the ServiceNow platform. Individual will be a key member on the Service Delivery Team and is responsible for maintaining the ServiceNow platform on a daily basis. Activities Responsibilities Include Day to day management and triage of teams work queues (e.g. incidents, enhancement requests, access requests, questions, etc..) Troubleshooting and resolving issues within the ServiceNow platform Build service requests using workflows including requests, request items, and tasks. Create, update, publish reports and dashboards within the ServiceNow platform to visualize KPI metrics Configure Service Catalog, Incident, Service Portal, Problem, Change, and Knowledge Base modules. Maintaining integrations between the ServiceNow platform and external systems Monitors and manage platform clones, patching and upgrades Manages Instance Security, UserGroup AccessAccess Control Lists Create and maintain internal technical documentation, manuals, policies, and processes. Develop maintain documentation related to the ServiceNow platform Assist with researching and recommending automated approaches for system administration tasks. Additional Skills Experience working within an agile methodology leveraging the ServiceNow platform Able to appropriately assess and communicate risks, benefits, and alternatives Excellent written and verbal communication skills with the ability to communicate technical information to a non-technical audience Solid understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control Problem solving and critical thinking mindset Requirements ServiceNow Administrator Certification, - Advanced Administrator Certification Preferred 2+ years of experience as a ServiceNow System Administrator in a large organization, 2-4 years of experience in configuring or implementing ServiceNow modules Incident, Problem, Change, Knowledge, Service Catalog, Service Portal, CMDB 1+ year experience as a ServiceNow Developer Certification a plus. Thanks Regards, Aakash Chaturvedi Recruitment Lead Desk 678-507-0850 Cell 908-956-7813 eMail www.vbeyond.com httpwww.vbeyond.com 390 Amwell Road, Suite 107, Hillsborough, NJ 08844 Note VBeyond is fully committed to Diversity and Equal Employment Opportunity. Disclaimer We respect your Online Privacy. This is not an unsolicited mail. Under Bill S 1618 Title III passed by the 105th US Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply to subjectRemove. Also mention all the e-mail addresses to be removed which might be diverting the e-mails to you. We are sorry for the inconvenience.

Keywords: Vbeyond Corporation, Minneapolis , Service Now System Admin - Appleton WI/Minneapolis MN, Other , Minneapolis, Minnesota

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