Configuration Support Associate - Chaska, MN

Company: iTech Solutions
Location: Chaska
Posted on: January 17, 2020

Job Description:

Configuration Support Associate The Configuration Support Associate will be responsible for supporting the Configuration department with projects. This position involves preparing devices for setup, configuration and testing and assisting the configuration technicians as needed. This position also involves preparing completed devices for shipment after configuration is completed. This position will assist in the data entry for status and reporting information and this individual will work with the project management and warehouse teams to ensure project goals and timelines are met. Specific Duties and Responsibilities: Develop a thorough understanding of the customer's configuration process and requirements; Follow detailed specifications to assist in the setup and configuration of customer equipment; Assist in the setup (unboxing) of a variety of equipment types for configuration and testing (including PCs, peripheral equipment, servers and network equipment, etc.); Label, prepare and box/package equipment for shipment after configuration; Assist in the completion of customer configuration check-off lists to ensure 100% accuracy of configured devices and shipments Assist with data management involving configuration status, schedules and project deliverables; Help with the daily maintenance, clean-up and organization of the Configuration Center. Qualifications and Experience Required: High school diploma or equivalent Two-year technical degree or equivalent related experience preferred Minimum 1 year related experience Proficiency in the Microsoft Office Suite tools Physically able to lift PCs, servers, peripherals and network equipment (up to 75 lbs.) Ability to communicate effectively across multiple departments Ability to accurately track, troubleshoot and problem solve Enthusiastic with exceptional organizational skills Ability to manage one's time effectively Accuracy in regard to data entry and tracking of inventoried equipment Prior experience with or familiarity with ERP software applications preferred Exposure to technical (LAN/WAN) environments and understanding of basic terminology and functions a plus Configuration Lab experience a plus Previous experience with MS SharePoint a plus Any relevant certifications a plus For more information please contact Tom Mazzulla at 952-513-2130 ext 249 or Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area. Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects. Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position. - provided by Dice

Keywords: iTech Solutions, Minneapolis , Configuration Support Associate - Chaska, MN, Other , Chaska, Minnesota