Technical Support Representative
Company: Atomic Search Solutions
Location: Minneapolis
Posted on: April 1, 2026
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Job Description:
XYZ is a Minneapolis, MN based company that has helped thousands
of organizations build great teams by making the hiring process
better. We've been fortunate enough to have an awesome team since
day one and are looking to grow by adding a Technical Support
Representative. In this role you'll be the key to customer
happiness. When they contact us you'll be able to save their day by
answering their questions or getting any technical issues fixed as
fast as possible. You'll maintain and contribute to our knowledge
base with updated instructions and media as the product changes.
Who you are: You're tech-savvy and can recognize problems that
aren't immediately obvious. You've at least played around with
HTML/CSS or are willing to learn it. You're comfortable talking
with customers, and able to clearly instruct them over phone,
email, and live chat. Your writing skills are impeccable. Grammar
and spelling mistakes don't slip by you. You care about helping our
customers and can understand their situation. Our goal is to
provide world-class support and we need people willing to go the
extra mile with our customers to do so. A little about us (and why
you'll want to work here): Launched in 2006 as an open source
project, XYZ has grown to serve thousands of great, well-known
companies from all over the world. We're profitable and private.
Bootstrapped from the ground up, you'll work directly with the
owner and senior management of the company, having loads of input
on the direction we take. We have a great office in Downtown
Minneapolis. Skyway connected and right next to "food truck row",
you'll have access to everything you need. Relax during lunch in
our break room equipped with a home-made MAME arcade or hop on the
ping-pong table to show your skills off. Competitive salary and
benefits. Snacks and drinks provided. Macbooks for everyone! A
chance to make an impact on a company that is still growing. If you
feel that you'd be a fit for this position, apply now!
Keywords: Atomic Search Solutions, Minneapolis , Technical Support Representative, IT / Software / Systems , Minneapolis, Minnesota
