Sr Technical Support Consultant - Remote
Posted on: March 20, 2023
The purpose of this role is to provide higher-level technical support to customers via the telephone and/or Internet (e.g., instant message, email). Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills. Maintains log of system issues and conveys customer feedback to product development staff. Possesses high level knowledge of organization's products. Assists field technicians who are troubleshooting problems or repairing products.
This is a remote role in the US.
Academic and Professional Qualifications:
Keywords: Alterahealth, Minneapolis , Sr Technical Support Consultant - Remote, IT / Software / Systems , Minneapolis, Minnesota
here to apply!