Sr Technical Support Consultant - Remote
Company: Alterahealth
Location: Minneapolis
Posted on: March 20, 2023
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Job Description:
Overview
The purpose of this role is to provide higher-level technical
support to customers via the telephone and/or Internet (e.g.,
instant message, email). Assesses nature of system or service
issues and resolves technical or sophisticated support problems
through independent judgment and advanced problem-solving skills.
Maintains log of system issues and conveys customer feedback to
product development staff. Possesses high level knowledge of
organization's products. Assists field technicians who are
troubleshooting problems or repairing products.
This is a remote role in the US.
Responsibilities
Qualifications
Academic and Professional Qualifications:
Experience:
Travel Requirements:
Working Arrangements:
Keywords: Alterahealth, Minneapolis , Sr Technical Support Consultant - Remote, IT / Software / Systems , Minneapolis, Minnesota
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