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Large Format Field Service Engineer

Company: Kforce Technology
Location: Minneapolis
Posted on: January 16, 2022

Job Description:

Kforce has a client in search of a Large Format Field Service Engineer in Minneapolis, MN. Key Tasks: Field Service Engineer performs on-site installations, break fix, customer training, and configuration of Large Format printing equipment
Diagnose and resolve problems related to hardware, software, and workflow on customer sites
As a Field Service Engineer, you will perform on-site customer training for the operation and proper maintenance of Company Large Format digital printing equipment
Proactively and reactively look for solutions to prevent problems from occurring at customer sites
Perform machine-specific calibrations on customer sites including voltage uniformity tests, color registration and print head calibration
Field Service Engineers will educate customers on proper settings, file formats, etc. in graphics software for compatibility with Company Large Format printing equipment
Analyze customer workflows and advise them on improvements that can be made to increase efficiency
Field Service Engineers perform maintenance and troubleshooting on Company Large Format equipment
Prepare weekly reports for management regarding visits to customer sites and work performed there

Job Requirements:
Bachelor's degree in Mechanical/Electronic Engineering and/or Associates degree in a related field
2+ years of experience with digital printing equipment or in the digital printing industry
High computer literacy (PC required, Macintosh a plus)
Strong customer support skills, effectively dealing with conflicts
Excited about technology and has the desire to learn new tasks and technologies
Working knowledge of industry standard prepress/design software preferred
Ability to work independently on assigned tasks
Customer service oriented, punctual, and reliable
Strong communication skills both verbal and written
Ability to perform while under high-pressure situations
Ability to manage complex customer problems
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology, Minneapolis , Large Format Field Service Engineer, IT / Software / Systems , Minneapolis, Minnesota

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